Waitstaff, Full Time

COMPASS GROUP CANADA; Burnaby; Hybrid; CAD 23,000 - 32,000; Full time

Job summary

COMPASS GROUP CANADA in Burnaby is seeking a Waitstaff to take food and beverage orders and efficiently deliver items to dining room guests. You greet guests warmly and ensure accurate service.

You will maintain sanitary standards, advise guests on menu items, and coordinate with back-of-house staff. Experience in food service is preferred, and a valid Food Handler Certificate is required; the role may involve assisting with events.

Qualifications

• Experience in the food services industry.
• Must have a valid Food Handler Certificate.
• Excellent communication and teamwork skills.
• Must be physically able to lift and stand for long periods.

Responsibilities

• Greet guests in the dining room and take food and beverage orders.
• Deliver food promptly and maintain sanitation standards.
• Advise guests on menu items and dietary options.
• Coordinate with kitchen and other staff to ensure order accuracy.
• Address guest concerns and relay to supervisor.
• Ensure dining room is set and clean; participate in events.
• Work with other departments during special events.

Skills

Food service experience

Strong communication

Interpersonal skills

Physical stamina

Education

Food Handler Certificate

Job description

The hourly wage rate for this position is $20 . Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing job vacancy

How you will make an impact:

You will be responsible for taking food and beverage orders and efficiently delivering items to dining room guests.

As a Waitstaff, you will be:

• Promptly and warmly greet guests in the dining room; take food and beverages in an efficient manner, following established steps of service
• Deliver food promptly and professionally; maintain safe food handling and sanitation standards. Follow up periodically to assist with any additional needs or requests
• Demonstrate complete understanding of menu items and ingredients. Advise guests on appropriate combinations of food and drinks when requested; accommodate reasonable requests and notes preferences. Demonstrate knowledge of specialized diets
• Communicate directly with back-of-the-house staff to ensure that orders are delivered correctly, and special requests are accommodated
• Promptly address complaints or issues, relay relevant information or complaints directly to supervisor
• Ensure that the dining room is properly set up prior to and after the service period; keep the area clean and neat while meeting established sanitation standards
• Work with staff of other departments to perform job duties during special events and functions

About you:

• You have previous experience in the food services industry
• You must have a valid Food Handler Certificate or provincial equivalent
• Exceptional communications skills and ability to get along well with others
• Must be physically able to lift and transfer heavy, hot items, and stand/walk for majority of shift

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