Guest Experience Shift Leader

Workstream; Winnipeg; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Flexible schedules

Competitive wage

Job summary

A&W Winnipeg is seeking a Shift Supervisor to coordinate the shift team, ensuring exceptional guest experiences and adherence to brand standards. You will lead with empathy, mentor staff, and drive service excellence in a fast-paced restaurant in Canada.

From supervising food preparation to implementing new initiatives, you’ll contribute to a positive workplace, maintain safety, and help achieve financial goals on your shift. A strong focus on teamwork and guest satisfaction is essential.

Qualifications

• Proven exceptional guest service and the ability to rally a team.
• Strong leadership experience directing staff to achieve standards.
• Excellent communication and multitasking in a fast-paced environment.
• Able to mentor staff and ensure food prep to standard recipes.

Responsibilities

• Coordinate shift team to deliver friendly, caring service.
• Lead by example to meet A&W operating standards and financial goals.
• Mentor staff and ensure food quality and safety.
• Adapt to new initiatives and changes.

Skills

Guest service

Leadership

Team management

Communication

Job description

A&W Winnipeg is seeking a Shift Supervisor to coordinate the shift team, ensuring exceptional guest experiences and adherence to brand standards. You will lead with empathy, mentor staff, and drive service excellence in a fast-paced restaurant in Canada.

From supervising food preparation to implementing new initiatives, you’ll contribute to a positive workplace, maintain safety, and help achieve financial goals on your shift. A strong focus on teamwork and guest satisfaction is essential.