Restaurant Team Lead & Assistant Manager

A&W CANADA; Winnipeg; On-site; CAD 42,000 - 52,000; Full time

Job summary

A&W CANADA is seeking a hands-on Restaurant Manager/Assistant Manager to lead a diverse team in a fast-paced Canadian location. You will monitor labour and food costs, coach staff on service excellence, and ensure food safety standards are met while maintaining daily operations on the floor.

You'll spend time on the dining floor supporting employees, hiring and training, and collaborating with franchise leadership to meet targets and uphold A&W's guest experience.

Qualifications

• Experience leading a diverse team in a food-service environment.
• Ability to manage labour and food costs.
• Committed to delivering excellent customer service and food safety.

Responsibilities

• Managing the staff to help maintain and achieve restaurant targets and standards
• Monitoring and controlling labour costs and food costs
• Working as a team with co-workers to achieve service times
• Coaching the staff to provide excellent customer service representative of the A&W brand
• Spending time every shift on the floor supporting and working with employees
• Ensuring all food safety regulations are followed
• Hiring, retaining, and terminating employees
• Assisting with inventory management
• Other duties which involve the day to day operation of a fast food restaurant

Skills

Staff management

Cost control

Customer service

Food safety

Team leadership

Job description

A&W CANADA is seeking a hands-on Restaurant Manager/Assistant Manager to lead a diverse team in a fast-paced Canadian location. You will monitor labour and food costs, coach staff on service excellence, and ensure food safety standards are met while maintaining daily operations on the floor.

You'll spend time on the dining floor supporting employees, hiring and training, and collaborating with franchise leadership to meet targets and uphold A&W's guest experience.