Guest Experience & Retail Supervisor

Pursuit Collection

Banff

Presencial

CAD 25 000 - 36 000

Tempo integral

14 dias+

Recebe uma resposta deste empregador

O teu currículo e carta de apresentação, adaptados exatamente ao que estão a contratar.

Ultrapassa os filtros ATS

Vantagens oferecidas por esta oferta de emprego

Free access to Pursuit attractions

Friends discount 50%

Hotel, dining and retail discounts

Mental health resources

Resumo da oferta

Pursuit Collection in Banff is seeking a hands-on Retail Supervisor to manage daily storefront operations, cash handling, and guest service excellence. You’ll supervise frontline staff, train on POS and reservation systems, and align displays with seasonal promotions.

Starting wage is $22/hour. Join a global hospitality team with perks including free attraction access, discounts, and wellness resources, as we deliver memorable guest experiences at iconic destinations.

Qualificações

Experience in retail operations and cash handling.
Ability to supervise frontline staff.
Knowledge of POS and reservation systems.
Strong guest engagement and service mindset.

Responsabilidades

Oversee daily opening/closing procedures, cash handling, and register reconciliation.
Communicate policy updates to the team.
Serve as primary contact for guest inquiries and escalations.
Assist with re-ordering, pricing, and visual merchandising.
Track sales trends and identify best-selling products.
Set up attractive displays to support cross-selling and promos.
Keep the center clean, accessible, organized, and stocked.
Supervise and coach front-line associates.
Train staff on POS, reservation systems, PAC knowledge, guest engagement, and safety.
Drive team performance around sales targets.
Monitor cashouts and submit shift reconciliations.
Create and submit daily cash deposits.
Assist with schedule creation.