Guest Experience Leader, Retail Food Service

Compass Group Canada; Halifax; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Award-winning culture

Career opportunities

Health & Safety

Health Benefits

Mental Health & Wellness

Diversity & Inclusion

Job summary

Compass Group Canada is seeking a capable supervisor to oversee the Retail operation, ensuring guest satisfaction and service excellence across all interactions. You will lead associates, manage daily workflows, and uphold company policies.

This role emphasizes safety, inventory control, cash handling, and customer support; you will apply sound judgment, follow the seven essentials of service excellence, and contribute to a positive guest experience.

Qualifications

• Experience in supervisory roles with leadership responsibility.
• Ability to apply common sense and follow safe work practices.
• Strong customer service and cash handling awareness.

Responsibilities

• Oversee Retail operations to ensure service quality.
• Monitor safety, security, and health procedures.
• Manage inventory and enforce company policies.
• Interact with guests and address questions and concerns.

Job description

Compass Group Canada is seeking a capable supervisor to oversee the Retail operation, ensuring guest satisfaction and service excellence across all interactions. You will lead associates, manage daily workflows, and uphold company policies.

This role emphasizes safety, inventory control, cash handling, and customer support; you will apply sound judgment, follow the seven essentials of service excellence, and contribute to a positive guest experience.