Food Service Floor Supervisor - Events & Operations

COMPASS GROUP CANADA; Toronto; Hybrid; CAD 30,000 - 42,000; Full time

Job summary

Compass Group Canada, via Eurest Dining, is hiring a Food Service Supervisor to support the manager on duty in coordinating associates within the food service department and upholding the highest standards of service.

The role involves supervising multiple food service units, managing staffing, training, and ensuring compliance with QA, safety, and HACCP standards in a fast-paced environment across Ontario. Join a team serving diverse settings with opportunities for growth.

Qualifications

• At least one year of strong operation food industry management experience.
• Comprehensive health and safety knowledge and training.
• Knowledge of food service catering.
• Strong supervisory skills and the capability to motivate and lead staff.
• Employee relations experience in a unionized environment is an asset.
• Excellent customer service skills.

Responsibilities

• Assist the Shift Managers to supervise multiple food service units.
• Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
• Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
• Communicate positively and enthusiastically to the café patrons and address their issues promptly.
• Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
• Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
• Ensure HACCP standards are followed in the food preparation process.

Skills

Supervisory skills

Customer service

Health & safety

Food service management

Team leadership

Job description

Compass Group Canada, via Eurest Dining, is hiring a Food Service Supervisor to support the manager on duty in coordinating associates within the food service department and upholding the highest standards of service.

The role involves supervising multiple food service units, managing staffing, training, and ensuring compliance with QA, safety, and HACCP standards in a fast-paced environment across Ontario. Join a team serving diverse settings with opportunities for growth.