Food Service Supervisor: Lead Safe, Customer-First Ops

Compass Group Canada; Hanmer; On-site; CAD 23,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Career opportunities

Mental health resources

Diversity & inclusion

Job summary

Compass Group Canada is hiring for a Food Service Supervisor to support the manager on duty with coordinating associates in the food service department and upholding top customer service standards. The role involves supervising multiple units, staffing, training, and ensuring safety and quality programs are followed.

The ideal candidate has at least one year of food service management experience, FoodSafe Level 1, strong safety knowledge, and excellent communication and leadership skills.

Qualifications

• At least one year of strong operation food industry management experience.
• FoodSafe Level 1 Certification.
• Comprehensive health and safety knowledge and training.
• Knowledge of food service catering.
• Strong supervisory skills and the capability to motivate and lead staff.
• Employee relations experience in a unionized environment is an asset.
• Excellent customer service skills.
• Excellent communication skills (written and verbal).
• Knowledge of Microsoft Office.

Responsibilities

• Assist the Shift Managers to supervise multiple food service units.
• Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
• Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
• Communicate positively and enthusiastically to the café patrons and address their issues promptly.
• Ensure strict compliance with Compass' Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
• Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
• Ensure HACCP standards are followed in the food preparation process.

Skills

Food service management

FoodSafe Level 1

Health and safety

Catering knowledge

Supervisory skills

Union experience

Customer service

Communication

Microsoft Office

Job description

Compass Group Canada is hiring for a Food Service Supervisor to support the manager on duty with coordinating associates in the food service department and upholding top customer service standards. The role involves supervising multiple units, staffing, training, and ensuring safety and quality programs are followed.

The ideal candidate has at least one year of food service management experience, FoodSafe Level 1, strong safety knowledge, and excellent communication and leadership skills.