Guest Experience Host - The Rec Room (Part-Time)

Cineplex Inc.; Edmonton; On-site; CAD 19,000 - 28,000; Part time

Job summary

Cineplex is hiring an Hourly Host at The Rec Room South Edmonton Common. You will greet guests, seat them, take reservations, and ensure a welcoming, high-energy experience in a vibrant entertainment venue.

A high school diploma or GED and being 18+ are required, with strong customer service skills and the ability to work in a fast-paced team environment. This part-time role offers engaging opportunities across entertainment and dining.

Qualifications

• High school diploma or GED required.
• Applicants must be 18 years of age or older.
• Strong customer service and troubleshooting skills.
• Exceptional conflict resolution, negotiation, and objection handling skills.
• Highly flexible with solid interpersonal skills and ability to work under pressure.

Responsibilities

• Receive and record guests' reservations and assign tables.
• Greet guests at entrance and escort to seating areas.
• Maintain familiarity with all menu items.
• Enroll guests into membership program as required.
• Attend to customer complaints satisfactorily.
• Ensure high standards of personal hygiene and dress.

Skills

Customer service

Troubleshooting

Conflict resolution

Negotiation

Objection handling

Written and verbal communication

Education

High school diploma or GED

Tools

MS Word

Excel

Email

Job description

Cineplex is hiring an Hourly Host at The Rec Room South Edmonton Common. You will greet guests, seat them, take reservations, and ensure a welcoming, high-energy experience in a vibrant entertainment venue.

A high school diploma or GED and being 18+ are required, with strong customer service skills and the ability to work in a fast-paced team environment. This part-time role offers engaging opportunities across entertainment and dining.