Hourly Restaurant Host - The Rec Room Masonville

Cineplex Entertainment LP; Masonville; On-site; CAD 23,000 - 25,000; Part time

Benefits offered by this job

Tuition assistance

Employee assistance program

Flexible schedule

Food discounts

Advancement opportunities

And many more

Job summary

Cineplex Entertainment LP in Ontario is seeking energetic hourly restaurant hosts/hostesses to join our guest-facing team. You will greet guests, record reservations, seat guests, and coordinate with service and kitchen staff to ensure a smooth experience.

This role values presentation, communication, and organization. The wage ranges from CAD 16.90 to 17.95 per hour for student hires, with a flexible schedule, tuition assistance, and opportunities for advancement.

Qualifications

• Experience in customer service is preferred.
• Detail-oriented with strong communication.
• Good problem-solving abilities.
• Provincial alcohol certificate is required.

Responsibilities

• Receive and record guest reservations and seating assignments.
• Welcome guests and escort to tables or seating areas.
• Stay familiar with menu items and communicate with guests.
• Address guest questions and resolve complaints.
• Process payments for food, beverages, and games as needed.
• Maintain cleanliness per procedures.

Skills

Customer service

Attention to detail

Communication skills

Alcohol certificate

Education

Provincial alcohol service certificate

Job description

What you will do:

Hourly Restaurants Hosts or Hostesses at Cineplex locations are an integral part of the teams committed to providing an exceptional experience to every guest. Their responsibilities include welcoming guests upon arrival, seating them at a table, and managing reservations. They must also ensure a warm and positive first impression, often by handling phone calls for reservations and assisting in coordination between the service and kitchen teams. Presentation, communication, and organizational skills are essential for this role.

Your key responsibilities will include:

• Receiving and recording guest reservations and assigning tables.
• Greeting guests at the entrance of the dining room, restaurant, or lounge and escorting them to tables or other seating areas.
• Staying familiar with the composition of all menu items.
• Speaking with guests to ensure their satisfaction with food and service and addressing any complaints.
• Accepting guest payments for food, beverages, and games as needed.
• Cleaning designated areas as per downtime procedures, morning/evening routines, and hygiene requirements.

Qualifications Here’s why this position would be perfect for you:

• You have customer service experience (preferably).
• You pay close attention to detail.
• You possess excellent communication and problem-solving skills.
• You have the provincially applicable sell, sale, and handling of alcohol certificate.

Additional Information As an employee, you will benefit from:

• A contribution towards your tuition fees
• An employee assistance program
• A flexible schedule
• Discounts on food during and between shifts
• Opportunities for advancement
• And many more!

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment opportunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at [e-mail].

Use of AI

We use AI-assisted tools to help us review applications and support parts of the recruitment process. However, every application is reviewed by our HR team, and all hiring decisions are made by our people, not by AI. This is a new position and is being actively recruited for. While we appreciate all interest, only those candidates selected for an interview will be contacted.

Wage ($): $16.90 (reserved for student hiring rate only) - $17.95CAD

Our next evolution starts with you. Become part of our award-winning culture! A social playground for the young at heart, we offer shareable entertainment for the senses, with premium food & drink, games and live shows.

Visit The Rec Room Website

A place for teens to play without limits, offering a games floor, full menu, birthday parties, plus ropes courses, VR and bowling at select locations.

Visit Playdium website

An integrated network providing impactful media solutions, helping brands make meaningful connections with consumers.

Visit Cineplex Media Website

An enhanced lifestyle rewards program that gives members something new to look forward to, with more ways to earn and redeem.

Visit Scene+ Website