Guest Experience & Front-of-House Supervisor

Chuck's Roadhouse; Lindsay; On-site; CAD 52,000 - 72,000; Full time

Job summary

Chuck’s Roadhouse Bar and Grill in Lindsay, ON, seeks a Manager or Supervisor to lead the team and ensure smooth restaurant operations. You will oversee daily duties, coordinate staff schedules, and resolve guest concerns to maintain high service standards.

The role focuses on driving guest satisfaction, managing a fast-paced dining environment, and upholding the restaurant’s hometown hospitality. This position is on-site at our Lindsay location.

Qualifications

• Experience as a manager or supervisor in hospitality or food service.
• Ability to lead a team and manage daily operations.
• Create and maintain staff schedules.
• Handle customer complaints professionally.

Responsibilities

• Provide leadership to employees and ensure smooth daily operations.
• Evaluate and control business operations to meet standards.
• Create, adjust, and communicate staff schedules.
• Resolve customer complaints and ensure guest satisfaction.

Skills

Leadership

Operations management

Scheduling

Customer service

Job description

25-370 Kent St W, Lindsay, ON, CA, K9V 4T7

Description

A Manager, or Supervisor, is essential for providing leadership to employees and making sure that businesses run smoothly. Their duties include evaluating and controlling business operations, creating schedules for employees, and resolving customer complaints.

Company Information

SINCE 2015, CHUCK’S ROADHOUSE BAR AND GRILL HAS BEEN A BEACON TO ROAD TRAVELLERS EVERYWHERE. TAKING THE INNOVATIVE HIGHWAY WHERE DINING EXPERIENCE IS SHIFTED FULL THROTTLE AND PLACING YOU, THE GUEST, #1 ON THE PEDESTAL. A COMFORTABLE REST STOP WHERE MEALS FILL YOUR TANK WITHOUT BREAKING THE BANK. AND, DRIVING CUSTOMER SERVICE THAT EXTRA MILE, LEAVING YOU WONDERING WHY YOU WOULD TRAVEL ANYWHERE ELSE. CHUCK’S ROADHOUSE BAR AND GRILL IS THE PERFECT PLACE TO BRING THE KIDS OR A NICE FAMILY DINNER, PURPOSELY CATERED TO MAKE EVERYONE FEEL THAT ‘AT HOME’ ATMOSPHERE WHILE DINING OUT. AAA STEAKS, BUTTERY LOBSTER TAILS, PRIME RIB BURGERS STARTING AT $6 AND MANY MORE FEATURE MENU ITEMS ARE JUST ONE OF THE REASONS OUR COMMUNITIES VISIT TIME AND TIME AGAIN. EVERY CHUCK’S LOCATION IS ALSO EQUIPPED WITH LARGE SCREEN TELEVISION DISPLAYS TO GIVE YOU FULL VIEW OF YOUR FAVOURITE SPORTS WHILE ENJOYING AN ICE COLD BEVERAGE OR SOME OF OUR ½ PRICE APPS AFTER 9PM. IT’S NO WONDER WE’RE ONE OF CANADA’S FASTEST GROWING FRANCHISES. WE LOOK FORWARD TO HAVING YOU VISIT US FOR A MEAL AND CAN’T WAIT TO SERVE YOU FOOD THE WAY IT OUGHT TO BE, PRICED THE WAY IT USED TO BE.