Guest Experience Attendant - Luxury Hotel

Muir Hotel; Halifax; On-site; CAD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Signing bonus $500 after probation

Shift premiums

Education reimbursement

Company scholarship program

Transit pass reimbursement (50%)

Gym access

Shoe allowance

Uniform dry cleaning

Health, dental, vision benefits

Marriott travel benefits

Employee assistance program

Job summary

MUIR Hotel in downtown Halifax is seeking a Guest Floor Attendant to join our Five Star Luxury collection. You will keep public areas pristine, assist with guest deliveries, and help create a personalized guest experience while upholding our high service standards.

Shifts vary and include days, evenings, holidays and weekends. A Nova Scotia driver’s license and clean abstract are required; prior hospitality experience is a plus but not mandatory.

Qualifications

• Must be able to stand, walk, kneel and bend for extended periods.
• Able to anticipate guest needs and deliver professional, welcoming service.
• Motivated, high performance team player with attention to detail.

Responsibilities

• Drive laundry cube truck to and from off-site laundry facility.
• Clean all assigned public areas to the Muir standard.
• Support Room Attendants with pantry setup and guest deliveries.
• Take initiative to add a personalized experience for the guest.
• Anticipate guest needs, being professional and welcoming.
• Protect guests’ privacy and belongings while delivering exceptional service.
• Perform other related duties as required.

Skills

Team player

Guest service

Attention to detail

Mobility & stamina

Fast-paced environment

Manual dexterity

Job description

MUIR Hotel in downtown Halifax is seeking a Guest Floor Attendant to join our Five Star Luxury collection. You will keep public areas pristine, assist with guest deliveries, and help create a personalized guest experience while upholding our high service standards.

Shifts vary and include days, evenings, holidays and weekends. A Nova Scotia driver’s license and clean abstract are required; prior hospitality experience is a plus but not mandatory.