Guest Attendant

Chartwell Retirement Residences; Midland; On-site; CAD 22,000 - 28,000; Full time

Job summary

Chartwell Retirement Residences is seeking a Guest Attendant in Midland, Ontario. You will provide personal care, assist with daily activities, and support residents to live safely and comfortably with dignity.

Role emphasizes empathy, high hygiene standards, and teamwork within a care-focused environment supporting residents and families.

Qualifications

• Experience in personal care, laundry, food service, or support services
• Secondary school education; post-secondary training in a care field preferred
• Ability to read, follow, and communicate instructions effectively
• Demonstrated empathy, patience, and understanding of seniors’ needs
• Maintain high hygiene standards, work safely with equipment, and manage time well

Responsibilities

• Help residents with personal care, mobility, and daily routines like dressing and meals
• Provide support with laundry, light housekeeping, and meal service
• Administer medications and follow individual care plans
• Keep resident areas clean and safe, and follow all health and safety protocols
• Respond to resident and family concerns and report to the Health and Wellness Manager when needed

Skills

Personal care experience

Laundry experience

Food service experience

Empathy and patient care

Time management

Education

Secondary education

Care field training (post-secondary)

Job description

The Opportunity

Are you passionate about making a difference in the lives of older adults through compassionate care and exceptional service? As a Guest Attendant at Chartwell, you’ll provide personal care, assistance, and support to our residents, helping them live comfortably, safely, and with dignity. Your empathy, professionalism, and commitment to excellence will create a warm, supportive environment where residents feel truly at home.

What You’ll Do

• Help residents with personal care, mobility, and daily routines like dressing and meals
• Provide support with laundry, light housekeeping, and meal service
• Administer medications and follow individual care plans
• Keep resident areas clean and safe, and follow all health and safety protocols
• Respond to resident and family concerns and report to the Health and Wellness Manager when needed

What You’ll Bring

• Experience in personal care, laundry, food service, or support services
• Secondary school education; post-secondary training in a care field preferred
• Ability to read, follow, and communicate instructions effectively
• Demonstrated empathy, patience, and understanding of seniors’ needs
• Maintain high hygiene standards, work safely with equipment, and manage time well

What We Offer

• A safe, inclusive workplace where you’re supported and appreciated
• Competitive compensation and benefits
• Opportunities for leadership development and career growth
• A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents

Additional Requirements

• Ability to work flexible hours as needed
• Good physical and mental health to meet the demands of the role
• Physical ability to stand for long periods, bend, lift, carry, push, and pull heavy items
• Preparedness to respond to emergency situations
• Willingness to wear personal protective equipment as required
• Clear Criminal Background Check, VSS and TB Test where required

At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.

Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email [e-mail] or call 1-888-663-6448.

Chartwell may use artificial intelligence to assist in screening and assessing applicants for this position.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.