Group Travel Operations Specialist (Remote/Hybrid)

Jonview; Canada; Hybrid; CAD 43,000 - 45,000; Full time

Job summary

A travel and tourism company in Canada is seeking a Coordinator for Group Operations. This role involves managing group reservations, communicating with clients, and ensuring overall smooth operations. The ideal candidate will have relevant experience in travel, strong communication skills in English, and must be capable of managing stress effectively. Knowledge of additional languages and tourism products is a plus. The position offers a hybrid work model depending on the candidate's location.

Qualifications

• 2–3 years of experience in travel and tourism, preferably with a receptive tour operator.
• Knowledge of an additional language is an asset.
• Knowledge of Canada's tourism products and geography.

Responsibilities

• Manage group reservations, confirmations, and cancellations.
• Communicate with customers in Europe for file follow-up.
• Invoicing and management of deposits with suppliers.

Skills

Strong communication skills

Dynamism

Resourcefulness

Attention to detail

Education

Post-Secondary School Education or relevant experience

Tools

Word

Excel

CCRS or similar system

Job description

A travel and tourism company in Canada is seeking a Coordinator for Group Operations. This role involves managing group reservations, communicating with clients, and ensuring overall smooth operations. The ideal candidate will have relevant experience in travel, strong communication skills in English, and must be capable of managing stress effectively. Knowledge of additional languages and tourism products is a plus. The position offers a hybrid work model depending on the candidate's location.