group insurance clerk

AGA assurances collectives; Quebec; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

A group insurance provider in Quebec is seeking a detailed-oriented group insurance clerk. Responsibilities include processing transactions, maintaining insurance records, and offering customer service. Ideal candidates will have a college diploma and relevant experience. The role features a hybrid work model and includes comprehensive benefits such as a health care plan and pension plan.

Benefits

Dental plan

Disability benefits

Health care plan

Vision care benefits

Bonus

Life insurance

Pension plan

Registered Retirement Savings Plan (RRSP)

Learning/training paid by employer

Travel insurance

Wellness program

Qualifications

• 2 years to less than 3 years of experience in a relevant role.
• Experience in group insurance is preferred.

Responsibilities

• Provide clients with information.
• Sort, verify, and process financial transactions.
• Compile and maintain insurance data and records.
• Monitor insurance claims and respond to clients' enquiries.

Skills

Attention to detail

Client focus

Efficient interpersonal skills

Excellent oral communication

Excellent written communication

Organizational skills

Team player

Education

College, CEGEP or other non-university certificate or diploma

Tools

MS Excel

MS Office

MS Outlook

MS Word

Job description

Job details

group insurance clerk with some duties as a subscription clerk

Posted on September 22, 2025 by Employer details AGA assurances collectives

Overview

Location: Québec, QC G1V 2M2

Work location: Hybrid

Responsibilities

• Provide clients with information
• Sort, verify and process financial transactions
• Verify and balance transactions
• Compile and maintain insurance data and records
• Provide customer service
• Receive and forward telephone or electronic enquiries
• Keep track of shipments
• Establish work priorities and ensure procedures are followed and deadlines are met
• Assemble data and prepare periodic and special reports, manuals and correspondence
• Monitor insurance claims and respond to clients\' enquiries

Qualifications and experience

• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 2 years to less than 3 years
• Computer and technology knowledge: MS Excel, MS Office, MS Outlook, MS Word
• Insurance experience: Group insurance

Work conditions and personal attributes

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Large caseload
• Attention to detail
• Accurate, client focus, efficient interpersonal skills, excellent oral and written communication, organized, team player

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Vision care benefits

Financial benefits

• Bonus
• Life insurance
• Pension plan
• Registered Retirement Savings Plan (RRSP)

Other benefits

• Learning/training paid by employer
• Travel insurance
• Wellness program

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

• Support for persons with disabilities: Provides physical accessibility accommodations and awareness training
• Support for youths: Mentorship, coaching and networking opportunities
• Support for mature workers: Phased retirement options
• Supports for visible minorities: Diversity and cross-cultural training

Membership in a group is not a job requirement. All interested applicants are strongly encouraged to apply.

This employer is committed to providing all job applicants with equal employment opportunities, and promoting inclusion. If you self-identify as a member of any employment group, you are encouraged to indicate it in your application.

Who can apply for this job?

You can apply if you are:

• a Canadian citizen
• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until: 2025-10-22

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.