Group Account Director

Ethnicity Matters; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A leading marketing agency is seeking a Group Account Director in Toronto to provide strategic leadership across multi-million-dollar engagements. The ideal candidate will possess significant agency experience, a strong ability to foster client relationships, and a passion for multicultural marketing. This hybrid role involves leading teams and driving the success of diverse client portfolios.

Qualifications

• Experience in both traditional and digital marketing.
• Ability to manage long-term, multi-million-dollar engagements.
• Experience managing teams of 5+ individuals.

Responsibilities

• Lead the day-to-day execution of client accounts.
• Provide leadership and strategic counsel to clients.
• Responsible for revenue and financial targets of the accounts.

Skills

Strategic thinking

Client relationship management

Leadership

Communication

Problem solving

Entrepreneurial mindset

Education

10–15 years of experience in an agency environment

Job description

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Role : Group Account Director

Office Policy : (Hybrid)

In this role, you'll report into the Managing Director and will provide strategic and tactical leadership across multi-million-dollar engagements, while keeping abreast of daily project activities. You're experienced with identifying clients' business needs, working with creative, in-house studio, and Consumer Connections (media) teams to understand, define, and build effective solutions that generate measurable results.

Ideal candidate will :

• Thrive in an entrepreneurial environment and be known as forward-thinking and solutions-oriented
• Have integrated advertising agency experience managing multiple portfolios of clients’ businesses
• Have a passion and genuine interest in multicultural marketing
• Have an ability to build trusting and respectful relationships with your clients and internal teams
• Be strategically minded with a strong ability to troubleshoot with clients and team members
• Instill confidence from all team members and clients that you can solve a business problem
• Demonstrate a driver personality and be highly organized
• Show the ability to lead a team, lead the client, and not just manage them
• Anticipate a client’s needs, not waiting for them to ask the question

Qualifications :

• 10–15 years of experience working in an agency environment with experience in both traditional (TV / radio / OOH) and digital
• Senior level enough to not just lead, but grow the business organically.
• Ability to build trusting and respectful relationships with clients and internal teams
• High level of understanding regarding insights and strategy
• Experience managing teams of 5+ individuals
• Ability to manage long-term, multi-million-dollar engagements with numerous stakeholders and projects
• Comfortable interacting with clients at various levels and industry backgrounds, from C-Suite to administrative support staff
• Strong ability to manage and set client expectations

Leadership

• Provide strong leadership and counsel to clients to help them identify issues and opportunities
• Lead integration across the entire integrated grid; drive cohesion and connection
• Together with EM’s executive team, hold the highest standards for the EM product
• Contribute to the vision, direction, and culture of EM via participation in the leadership team

Business Partnering

• Be seen by the client as a trusted partner truly vested in their success
• Maintain a deep and thorough understanding of the client’s business and category
• Build strong, trustful relationships with senior clients and work to establish wide client relationships across all EM team members
• Model and build strong, collaborative, and open relationships with EM team members

Strategic Thinking

• Lead in the accurate identification of the problem to be solved and appropriate options
• Ability to think on your feet
• In partnership with creative and strategy leads, ensure the creative product is delivered against EM’s creative vision and standards
• Responsible for educating and fostering a desire for creative excellence from the client
• Responsible for building a desire to produce excellent creative product within the account team

Skillful Communication

• Possess persuasive and commanding presentation skills
• Adapt communications to different team member levels to ensure understanding
• Ensure all team members (including leadership) are up to date on business as required

Account Management

• Ultimately responsible for :
• Revenue, financial targets, and organic growth
• Account staffing, fit, and workload management
• Attention to detail and high QC standards
• Leadership of the day-to-day execution
• Responsible for the growth and development of all members of their account team
• Expected to establish strong, trustful relationships with team members to foster team collaboration and positive attitude
• Demonstrate a positive and helpful attitude
• Maintain a collaborative attitude with other Group Account Directors

Seniority level

Seniority level

Director

Employment type

Employment type

Full-time

Job function

Job function

Advertising

Advertising Services

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