Ground Services Attendant

Aviation Services; Saskatoon; On-site; CAD 41,000 - 43,000; Full time

Benefits offered by this job

Group benefits

RRSP matching

Wellness allowance

Travel benefits

Paid leave entitlement

Job summary

Rise Air Saskatchewan is seeking a Ground Service Attendant to support aircraft servicing on the ground, manage baggage and cargo, and assist customers requiring special support. The role emphasizes safety, teamwork, and attention to detail in all duties around hangars and aircraft.

The position is hourly full-time with on-site work in Saskatoon, Canada. Candidates should have 1–2 years of customer service and the ability to lift 70 pounds, plus the stamina for long shifts in varying weather.

Qualifications

• High school diploma or equivalent.
• 1–2 years of progressive customer service experience preferred.
• Willingness to work on-call, casual hours (0–19 per week).
• Hands-on, self-motivated with a positive attitude.
• Must be able to obtain and maintain a Class 5 driver’s license.
• Able to lift 70 pounds and work long/irregular hours in varying weather.

Responsibilities

• Assist flight crews and customers requiring assistance to enplane/deplane.
• Safely operate and maintain ground support vehicles/equipment.
• Perform custodial duties around facilities (recycling, garbage, cleaning).
• Marshall aircraft.
• De-ice and anti-ice aircraft.
• Groom and detail aircraft interiors/exteriors.
• Handle baggage and cargo, load/unload aircraft.

Skills

Customer service

On-call flexibility

Physical strength

Driver's license (Class 5)

Aviation knowledge

Education

High school diploma

Job description

Join Saskatchewan's largest full-service airline operations, proudly 100% Indigenous owned.

Employment Type:

Hourly Full-time

The Ground Service Attendant is responsible for providing ground duties including, but not limited to, servicing of aircraft while on the ground, baggage processing, special assistance, cargo acceptance and handling, ground handling, fuelling if applicable at the base, and check-in when required, and to carry out duties in accordance with health, safety and environmental legislation and regulations.

What you'll do

• Assist flight crews and customers requiring assistance to enplane/deplane.
• Safely and efficiently operate and maintain ground support vehicles and equipment required to service aircraft.
• Perform custodial duties in and around all company managed facilities, e.g., recycling, garbage, cleaning hangars and maintaining grounds.
• Marshall aircraft.
• De-ice and anti-ice aircraft.
• Groom and detail aircraft interiors/exteriors as required.
• Handle baggage and cargo, load, and unload aircraft.

What you'll bring

• High school diploma, with one to two years’ progressive customer service experience.
• Flexibility and willingness to work on-call, casual hours (0-19 hours per week).
• Hands‑on, self‑motivated, and demonstrated positive, can‑do attitude.
• Ability to obtain and maintain a Class 5 driver’s license.
• Ability to lift 70 pounds
• Ability to work long and sometimes irregular hours under varying weather conditions.
• Previous work experience or training in aviation is considered an asset.

What you'll get

The trainee rate for this role starts at $19.95 per hour. The rate of pay for an employee successful through probation with the required RAIC, AVOP, and radio license will start at $20.44 per hour.

Eligible full-time employees enjoy a robust total rewards package that includes:

• Group benefits (cost shared 50/50): Life Insurance, Extended Health, Dental, Vision, and more.
• RRSP contribution matching.
• Annual wellness allowance.
• Travel benefits: MyIDTravel for access to standby/non-revenue flights with large domestic and international partners
• Paid leave entitlement:
• Vacation starting at 15 days (6%) per year
• Up to 10 days of paid medical leave per year
• Up to 3 days of paid personal leave per year

Apply by September 23, 2026.

Inclusion, Diversity, Equity and Accessibility

Rise Air is committed to employment equity, diversity, inclusion and accessibility throughout the hiring process. Accommodation is available throughout the recruitment process upon request.

All qualified candidates are encouraged to apply; however, in accordance with Canadian immigration requirements, Canadian citizens and permanent residents will be given priority.

Preference is given to qualified Indigenous applicants. As an Indigenous-owned business, we welcome Indigenous people with all levels of education and experience and are dedicated to building a respectful environment for learning, collaboration, and growth.

Land Acknowledgement

We respectfully acknowledge that we are situated on the territories of Indigenous peoples who have occupied these lands for thousands of years, including the First Nations of Treaties 6, 8, and 10, as well as other non-Treaty First Nations and Métis. We recognize that we benefit from the lands. We are dedicated to ensuring that the spirit of reconciliation is honoured and respected.