Grocery - Supervisor Grocery TF - Tuscany Village

Thrifty-Foods; Victoria; On-site; CAD 42,000 - 52,000; Full time

Job summary

Thrifty-Foods in Victoria, BC is seeking a Grocery Supervisor to ensure a superior customer service experience by coaching and developing friendly, well-trained staff. The Supervisor will oversee the department and act as the go-to person in the absence of the Department Manager and Assistant.

You will foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and customer engagement.

Qualifications

• Coaching and developing friendly, well-trained staff.
• Supervising department operations and acting as go-to person in absence.
• Ability to foster customer loyalty and engage employees.
• Experience in a fast-paced grocery environment.

Responsibilities

• Always keep work area clean and presentable
• Remain current with weekly and in-store specials
• Ensure accurate labeling of products through adherence to company pricing strategies
• Foster a shopping experience that engages customers in a way that enhances loyalty, sales and profit
• Run, monitor and analyze sales data reports
• Monitor and ensure compliance with SOP, OH&S and other corporate initiatives
• Monitor execution of company inventory control procedures
• Lead department in accordance with company presentation standards
• Act as the departmental go-to person in charge of department, when required
• Recruit, train, develop, motivate and coach employees, and provide regular feedback to support the department leadership team
• Schedule and monitor breaks, back-ups, and other departmental activities
• Participate in the final inventory calculations
• Opening and closing duties
• Other duties as required

Skills

Staff coaching

Leadership

Customer service

Team supervision

Education

High School Diploma

Job description

Ready to start fresh?

The Grocery Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well-trained staff. The Supervisor will supervise the department and staff and act as the go to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.

Here’s where you’ll have an impact:

• Always keep work area clean and presentable
• Remain current with weekly and in-store specials
• Ensure accurate labeling of products through adherence to company pricing strategies
• Foster a shopping experience that engages customers in a way that enhances loyalty, sales and profit
• Run, monitor and analyze sales data reports
• Monitor and ensure compliance with SOP, OH&S and other corporate initiatives
• Monitor execution of company inventory control procedures
• Lead department in accordance with company presentation standards
• Act as the departmental "go-to" person in charge of department, when required
• Recruit, train, develop, motivate and coach employees, and provide regular feedback to support the department leadership team
• Schedule and monitor breaks, back-ups, and other departmental activities
• Participate in the final inventory calculations
• Opening and closing duties
• Other duties as required

What you bring to the table:

• High School Diploma
• Minimum 12 months experience
• Full knowledge of department operations and skills
• Ability to work independently in a fast-paced environment