Grocery Supervisor – Full-Time

Country Grocer

Cobble Hill

On-site

CAD 30,000 - 38,000

Full time

14 days+
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Benefits offered by this job

Extended health benefits
RRSP matching
Paid vacation
Employee discount
Educational reimbursement
Performance-based raises
Flexible schedules
Wellness program
Team environment

Job summary

Country Grocer Cobble Hill location is seeking a dedicated Grocery Supervisor for a full-time position. Lead a team, manage daily operations, and ensure outstanding customer service in a busy store environment.

The ideal candidate is motivated, detail-oriented, and capable of handling pressure while maintaining a friendly service attitude. Day, evening, and weekend shifts are required; benefits and growth opportunities are offered after probation.

Qualifications

  • 2 years of supervisor/management experience considered an asset but not required
  • Strong customer service orientation
  • Ability to work under pressure and manage time
  • Comfortable with conflict management and resolution

Responsibilities

  • Provide exemplary customer service to internal and external customers
  • Handle all customer complaints in a positive and professional manner
  • Supervise staff and ensure duties are carried out
  • Order stock from suppliers
  • Stock shelves, rotate and face products, build end displays
  • Ensure high standards for safety and compliance

Skills

Customer service mindset
Team leadership
Conflict resolution
Time management

Job description

Job Title: Grocery Supervisor – Full-Time

Our Cobble Hill location is looking to welcome a new Full-time Grocery Supervisor to their team! Are you an enthusiastic and motivated leader? Do you have a “get the job done” attitude and a passion for delivering outstanding customer service? If so, then this may be the perfect job opportunity for you!

What we need from you:

  • A desire to provide outstanding customer service to our loyal customers
  • A high level of motivation and a proactive attitude
  • A heightened attention to detail and accuracy and the ability to work effectively under pressure
  • Comfortable with conflict management and resolution
  • An ability to prioritize tasks, follow directions and manage time
  • A willingness to work both autonomously and with at team
  • A desire to comply with established department procedures and safe work practices
  • A willingness to learn and openness to coaching and feedback

Some of what you will do:

  • Provide exemplary customer service to both our internal and external customers
  • Handle all customer complaints in a positive and professional manner
  • Supervise staff and ensure that all duties and responsibilities are carried out
  • Order stock from suppliers
  • Stock shelves, rotate and face products, build end displays
  • Ensure that high standards are set and maintained for all safety issues
  • Perform other duties as required

Experience:

  • 2 years of supervisor/management experience considered an asset but not required

Pay for this job:

Pay: CA$21.50-CA$27.50 per hour

Starting Range: $21.50-$23.50

Most new team members start within this range, depending on their experience and skills.

Growth Range: Up to $27.50

There’s room to grow! Annual performance reviews provide opportunities to move up within this range over time.

Work Schedule:

Must be available for day, closing, and weekend shifts.

The Compensation and Perks!

  • Full extended health benefits package after 6 months
  • Self-directed RRSP and company matching program after 6 months
  • Paid vacation time

Wait, there’s more!

  • Get paid every Friday!
  • Special Team Member Discount Program
  • Educational Reimbursement Opportunities
  • Pay increases linked to performance
  • Flexible schedules posted in advance
  • Team Member assistance and wellness program
  • A positive and inclusive team-oriented environment
  • Recognition programs that regularly celebrate achievements

Disclaimer:
We appreciate all applicants for their interest in joining our team. However, due to the high volume of applications we receive, only those candidates who meet the qualifications for the role will be contacted for an interview. Thank you for your understanding!

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