Graduate Program Specialist

University of Guelph; Guelph; On-site; CAD 55,000 - 75,000; Full time

Job summary

The University of Guelph’s Lang School of Business and Economics is seeking a Graduate Program Specialist to support all aspects of graduate programs within LANG. Reporting to the Manager of Admission and Student Progress, this role oversees admissions processing, evaluation, and ongoing applicant support.

You will collaborate with graduate program coordinators and faculty, track student status, and ensure adherence to policies and deadlines.

Qualifications

• Two-year community college diploma or equivalent in a related field.
• 1–2 years of experience in a client service environment with multiple stakeholders.
• Experience in an academic setting, particularly with graduate studies, is preferred.
• Proven integrity, sound judgement, and strong written and oral communication skills.
• Advanced skills with Microsoft Word, Excel, PowerPoint, Teams and Salesforce required.

Responsibilities

• Oversee admissions processes and evaluation for graduate programs.
• Support applicants and coordinate with graduate program coordinators and faculty.
• Track, monitor and report applicant and student status.
• Apply UoG Graduate Admission and Records policies and procedures.
• Manage key deadlines and activities for admissions operations.

Skills

Salesforce

Microsoft Office

Interpersonal skills

Time management

Education

2-year college diploma

Tools

Colleague

ExperienceApps

Scholaro

Student databases

Job description

Location:
Guelph, ON, CA, N1G 2W1

Primary Category Page: Staff and Management

Division: Gordon S Lang School of Business and Economics

Requisition ID: 2916

Department: Lang Executive Programs

Position covered by the Collective Agreement with USW Local 4120

General Purpose

Reporting to the Manager, Admission and Student Progress (LANG Dean’s Office), the Graduate Program Specialist (GPS) provides support and offers expertise for all aspects of graduate programs within the Lang School of Business and Economics.

Duties And Responsibilities

The Graduate Program Specialist is responsible for directly overseeing and administering the processes and procedures for admissions and in progress students for graduate programs at Lang. This includes admissions application processing and evaluation, ongoing support of applicants, collaboration with graduate program coordinators (GPCs) and faculty; tracking, monitoring and reporting of applicant and student status; knowledge and application of UofG Graduate Admission and Records policies and procedures; and management of key deadlines and activities for critical admissions operational activities.

Requirements

Two (2) year Community College graduation in a related field and one (1) to two (2) years of previous experience in a client service environment with multiple stakeholders. Experience within an academic environment (particularly graduate studies) is a strong asset, namely for knowledge of standard operating procedures within an academic context, and knowledge of policies and procedures as they relate to student admissions and progress. The ability to make decisions using integrity and sound judgement. The ability to demonstrate exceptional: interpersonal skills; communication skills (both oral and written); systems-focused approach; time management and prioritization skills; and a history of demonstrating initiative, and making sound judgements in ad hoc/ambiguous situations. Advanced skill in using Microsoft applications (Word, PowerPoint, Excel and Teams) and Salesforce. Preference will be given to candidates who have experience with student databases (Colleague), ExperienceApps, and Scholaro. An understanding of academic and professional programs, university policies and procedures, and administrative systems are considered an asset.

Employee Type: Regular

Position Number: 10592002

Classification: USW, Local 4120 Salary: Band 4

USW Local 4120 Wage Grid

At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution.

Posting Date: 09/14/2026

Closing Date: 09/21/2026