Graduate Program Specialist

Ontario University Athletics; Guelph; On-site; CAD 55,000 - 75,000; Full time

Job summary

University of Guelph's Lang School of Business and Economics seeks a diligent Graduate Program Specialist to oversee admissions and progress for graduate programs, coordinating with faculty and staff and ensuring timely processing of applications.

The role emphasizes accuracy, collaboration, and strong communication; experience with databases and Microsoft applications is valued, with preference for those familiar with Colleague and related systems.

Qualifications

• Two (2) year Community College graduation in a related field and one (1) to two (2) years of previous experience in a client service environment with multiple stakeholders.
• Experience within an academic environment (particularly graduate studies) is a strong asset for knowledge of standard operating procedures and policies related to student admissions and progress.
• Ability to make decisions with integrity and sound judgement.
• Strong interpersonal, oral and written communication, systems-focused approach, time management and prioritization skills; initiative and sound judgement in ad hoc situations.
• Advanced skill in using Microsoft Word, PowerPoint, Excel and Teams and Salesforce.
• Preference given to candidates with experience using student databases (Colleague), ExperienceApps, and Scholaro.
• Understanding of academic and professional programs, university policies and administrative systems is an asset.

Responsibilities

• Oversee and administer admissions and in-progress students processes for graduate programs.
• Process admissions applications and provide ongoing support to applicants.
• Collaborate with graduate program coordinators and faculty; monitor and report applicant and student status.
• Apply knowledge of graduate admission and records policies and procedures; manage deadlines and operational activities.

Skills

Interpersonal skills

Communication skills

Time management

Prioritization

Initiative

Education

Two-year Community College graduation in a related field

Tools

Salesforce

Colleague

ExperienceApps

Scholaro

Job description

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Primary Category Page: Staff and Management

Division: Gordon S Lang School of Business and Economics

Requisition ID: 2916

Department:Lang Executive Programs
Position covered by the Collective Agreement with USW Local 4120

General Purpose

Reporting to the Manager, Admission and Student Progress (LANG Dean’s Office), the Graduate Program Specialist (GPS) provides support and offers expertise for all aspects of graduate programs within the Lang School of Business and Economics.

Duties and Responsibilities

The Graduate Program Specialist is responsible for directly overseeing and administering the processes and procedures for admissions and in progress students for graduate programs at Lang. This includes admissions application processing and evaluation, ongoing support of applicants, collaboration with graduate program coordinators (GPCs) and faculty; tracking, monitoring and reporting of applicant and student status; knowledge and application of UofG Graduate Admission and Records policies and procedures; and management of key deadlines and activities for critical admissions operational activities.

Requirements

Two (2) year Community College graduation in a related field and one (1) to two (2) years of previous experience in a client service environment with multiple stakeholders.

Experience within an academic environment (particularly graduate studies) is a strong asset, namely for knowledge of standard operating procedures within an academic context, and knowledge of policies and procedures as they relate to student admissions and progress.

The ability to make decisions using integrity and sound judgement.

The ability to demonstrate exceptional: interpersonal skills; communication skills (both oral and written); systems-focused approach; time management and prioritization skills; and a history of demonstrating initiative, and making sound judgements in ad hoc/ambiguous situations.

Advanced skill in using Microsoft applications (Word, PowerPoint, Excel and Teams) and Salesforce.

Preference will be given to candidates who have experience with student databases (Colleague), ExperienceApps, and Scholaro.

An understanding of academic and professional programs, university policies and procedures, and administrative systems are considered an asset.

Employee Type: Regular
Position Number:10592002

At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution.

Posting Date:09/14/2026
Closing Date:09/21/2026