GM Lead Department Manager (3 month contract)

Walmart Canada; Guelph; On-site; CAD 18,000 - 26,000; Full time

Job summary

Walmart Canada at 175 Stone Rd W, Guelph, ON N1G 5L4, Canada is seeking a General Merchandise and Fashion Associate to support leadership and processes while ensuring high levels of customer service and task completion.

The role involves greeting customers, promoting products, coordinating tasks, maintaining displays, and assisting with scheduling and coverage. Minimum legal working age is 16. Walmart Canada may use AI tools in screening applicants.

Qualifications

• Minimum age 16 or older.

Responsibilities

• Provide excellent customer service by greeting customers, assisting with product promotion, locating merchandise, and resolving issues.
• Coordinate task completion and prioritization with GMF Assistant Manager and Store Management Team.
• Assess department presentation and merchandise displays; note deficiencies and implement changes.
• Delegate, assist and follow up on daily Customer Availability Process tasks.
• Assist with scheduling as needed and support coverage in all areas of the store.
• Participate in training and development of General Merchandise and Fashion Associates, providing feedback.

Job description

Position Summary

To assist in the leadership of General Merchandise and Fashion Associates and department processes through partnership with the General Merchandise and Fashion Assistant Manager and ensure a high level of customer service and while ensuring task completion.

What You’ll Do

• Job Responsibility #1 Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Job Responsibility #2 Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise and Fashion Assistant Manager and the Store Management Team.
• Job Responsibility #3 Assesses the overall presentation of General Merchandise and Fashion Departments and appearance, noting deficiencies for corrective action and executes merchandising display changes where required.
• Job Responsibility #4 Delegate, assist and follow up on completion of daily Customer Availability Process tasks
• Job Responsibility #5 Support with scheduling as needed.
• Job Responsibility #6 Assign Associates to support with coverage and availability tasks in all areas of the store.
• Job Responsibility #7 Participates in the training and development of the General Merchandise and Fashion Associates , and provides feedback as needed.
• Job Responsibility #8 Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.

Minimum Qualifications

• Age – 16 or older

Preferred Qualifications

• Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

175 STONE RD W, GUELPH, ON N1G 5L4, Canada

The minimum rate of pay for this position starts from $20.85.

Le taux horaire minimum pour ce poste débute à 20.85.

Important Note

To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision‑making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.