Global Tech Production Support Analyst (Rotations)

Citigroup Inc.; Mississauga; On-site; CAD 94,000 - 131,000; Full time

Job summary

C Citi Technology’s Full Time Technology Analyst Program in Mississauga, Canada, starts in July with a robust training program and rotational exposure across teams. You will work on production support, ensuring system health, stability, and peak performance for client services globally.

You will gain hands-on experience in incident management, monitoring, automation, and cloud/container tech, while developing strong business knowledge and leadership skills within a global bank.

Qualifications

• Graduation between Dec 2026 and May 2027.
• GPA of 3.0 or better is preferred.
• Must pass technical interviews including basic algorithmic exercises.
• Experience working in agile teams is desirable.

Responsibilities

• Guarantee production stability and provide a resilient technological backbone for clients.
• Coordinate with developers, business teams and other tech partners to monitor end‑to‑end environments.
• Troubleshoot complex issues and engineer robust solutions in a dynamic production setting.
• Work across Services, Markets, Banking, Functions and Data teams to adapt to needs and priorities.

Skills

Problem solving

Communication

Cross-cultural collaboration

Education

Bachelor’s degree in CS / Engineering / IT

Tools

Java

Spring Framework

Pivotal Cloud Foundry

Job description

C Citi Technology’s Full Time Technology Analyst Program in Mississauga, Canada, starts in July with a robust training program and rotational exposure across teams. You will work on production support, ensuring system health, stability, and peak performance for client services globally.

You will gain hands-on experience in incident management, monitoring, automation, and cloud/container tech, while developing strong business knowledge and leadership skills within a global bank.