Global Sales Operations Director — Solutions & Services

Lenovo; Morrisville; On-site; CAD 195,000 - 278,000; Full time

Job summary

Lenovo is seeking a WW Sales Operations Director to join our Solutions and Services Group Strategy & International Sales Operations team. This high-visibility role supports senior SSG leadership across geographies, driving performance, data-driven decision-making and execution rigor.

You will lead a team of Sales Operations analysts, align Sales, Finance, and cross-functional partners, and shape governance frameworks to scale the international business with rigorous metrics and insights.

Qualifications

• Bachelor’s degree required; MBA or advanced degree preferred.
• 8-12+ years of experience in Sales Operations, Business Operations, Finance, or a related field, with increasing responsibility.
• Proven experience supporting and influencing senior/executive leadership.
• Demonstrated ability to lead teams and coordinate cross-functional initiatives.
• Strong background in business management systems, forecasting, and operational governance.
• Advanced analytical skills with the ability to derive insights from large, complex data sets.
• Exceptional communication and presentation skills, with executive presence.
• Strong project management and organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
• Advanced proficiency in Excel and PowerPoint; experience with BI tools (e.g., Qlik, Power BI) preferred.
• Experience with CRM systems (e.g., Dynamics 365) and sales performance tools.

Responsibilities

• Lead strategic leadership and business management for international markets.
• Develop and execute Business Management Systems (BMS) to support executive decisions.
• Provide strategic insights based on performance, market dynamics, and growth opportunities.
• Lead and develop a team of Sales Operations analysts and professionals.
• Coordinate cross-functional efforts across Sales, Finance, Strategy, and other stakeholders.
• Oversee reporting frameworks, dashboards, and performance tracking for revenue, pipeline, quota attainment, and growth trends.
• Translate large data sets into actionable recommendations for leadership.
• Ensure compensation plans drive priorities for the SSG Sales organization.

Skills

Executive presence

Analytical skills

Communication skills

Project management

Leadership

Education

Bachelor’s degree

MBA

Tools

Excel

PowerPoint

Power BI

Qlik

Dynamics 365

Job description

Lenovo is seeking a WW Sales Operations Director to join our Solutions and Services Group Strategy & International Sales Operations team. This high-visibility role supports senior SSG leadership across geographies, driving performance, data-driven decision-making and execution rigor.

You will lead a team of Sales Operations analysts, align Sales, Finance, and cross-functional partners, and shape governance frameworks to scale the international business with rigorous metrics and insights.