WW Sales Operations Leader - Solutions and Services Group

Lenovo; Morrisville; On-site; CAD 195,000 - 278,000; Full time

Job summary

Lenovo is seeking a WW Sales Operations Director to join our Solutions and Services Group Strategy & International Sales Operations team. This high-visibility role supports senior SSG leadership across geographies, driving performance, data-driven decision-making and execution rigor.

You will lead a team of Sales Operations analysts, align Sales, Finance, and cross-functional partners, and shape governance frameworks to scale the international business with rigorous metrics and insights.

Qualifications

• Bachelor’s degree required; MBA or advanced degree preferred.
• 8-12+ years of experience in Sales Operations, Business Operations, Finance, or a related field, with increasing responsibility.
• Proven experience supporting and influencing senior/executive leadership.
• Demonstrated ability to lead teams and coordinate cross-functional initiatives.
• Strong background in business management systems, forecasting, and operational governance.
• Advanced analytical skills with the ability to derive insights from large, complex data sets.
• Exceptional communication and presentation skills, with executive presence.
• Strong project management and organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
• Advanced proficiency in Excel and PowerPoint; experience with BI tools (e.g., Qlik, Power BI) preferred.
• Experience with CRM systems (e.g., Dynamics 365) and sales performance tools.

Responsibilities

• Lead strategic leadership and business management for international markets.
• Develop and execute Business Management Systems (BMS) to support executive decisions.
• Provide strategic insights based on performance, market dynamics, and growth opportunities.
• Lead and develop a team of Sales Operations analysts and professionals.
• Coordinate cross-functional efforts across Sales, Finance, Strategy, and other stakeholders.
• Oversee reporting frameworks, dashboards, and performance tracking for revenue, pipeline, quota attainment, and growth trends.
• Translate large data sets into actionable recommendations for leadership.
• Ensure compensation plans drive priorities for the SSG Sales organization.

Skills

Executive presence

Analytical skills

Communication skills

Project management

Leadership

Education

Bachelor’s degree

MBA

Tools

Excel

PowerPoint

Power BI

Qlik

Dynamics 365

Job description

* United States of America - North Carolina - Morrisville

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our StoryHub .

Description and Requirements

We are seeking a WW Sales Operations Director to join our Solutions and Services Group (SSG) Strategy & International Sales Operations team. This is a highly visible leadership role supporting senior SSG leadership at the geo and international level.

This individual will act as a strategic advisor and operational leader, driving business performance, enabling data-driven decision-making, and ensuring execution rigor across the sales organization, aligning processes and tools across all geography regions. The ideal candidate brings strong experience influencing at the executive level, leading teams, optimizing business processes, and translating complex data into actionable insights.

This role contributes directly to the success and scalability of the SSG International business, ensuring alignment across Sales, Finance, and cross-functional partners.

Responsibilities

Strategic Leadership & Business Management

• Partner with senior SSG leadership to shape and operationalize business strategy across international markets
• Lead the development and execution of Business Management Systems (BMS) to support executive decision-making
• Provide strategic insights and recommendations based on analysis of business performance, market dynamics, and growth opportunities
• Lead and develop a team of Sales Operations analysts and professionals, setting priorities and driving high performance
• Coordinate cross-functional efforts across Sales, Finance, Strategy, and other stakeholders
• Act as a central point of alignment to ensure consistent execution across geographies
  
• Oversee reporting frameworks, dashboards, and performance tracking to monitor revenue, pipeline, quota attainment, and growth trends
• Analyze actual performance versus plans and provide clear, executive-level insights on variances and business drivers
• Translate large, complex data sets into actionable recommendations for leadership
• Ensure metrics and compensation plans drive the focused priorities for the SSG Sales organization

Forecasting & Planning

• Own and continuously improve forecasting models and methodologies, ensuring accuracy and predictability
• Lead key planning processes, including quota setting and deployment, territory management, and resource alignment
• Use historical data and forward-looking insights to guide business decisions and strategic investments

Operational Excellence & Governance

• Establish and enforce strong governance across sales operations processes, including pipeline management, forecasting cadence, and financial alignment
• Maintain and optimize sales systems and data integrity (e.g., CRM, reporting tools)
• Ensure alignment with financial controls, compliance requirements, and reporting standards

Cross-Functional Partnership

• Partner closely with Finance on order load, revenue tracking, margin performance, and financial planning
• Interface with Sales and other functions on pipeline health, supply chain priorities, and go-to-market execution
• Drive collaboration to remove operational barriers and improve efficiency across the business
• Lead business transformation initiatives and process improvements to enhance scalability and efficiency
• Identify opportunities to automate and streamline operations using data, tools, and analytics
• Champion a culture of continuous improvement and data-driven decision-making

Basic Requirements

• Bachelor’s degree required; MBA or advanced degree preferred
• 8-12+ years of experience in Sales Operations, Business Operations, Finance, or a related field, with increasing responsibility

Preferred Requirements

• Proven experience supporting and influencing senior/executive leadership
• Demonstrated ability to lead teams and coordinate cross-functional initiatives
• Strong background in business management systems, forecasting, and operational governance
• Advanced analytical skills with the ability to derive insights from large, complex data sets
• Exceptional communication and presentation skills, with executive presence
• Strong project management and organizational skills, with the ability to manage multiple priorities in a fast-paced environment
• Advanced proficiency in Excel and PowerPoint; experience with BI tools (e.g., Qlik, Power BI) preferred
• Experience with CRM systems (e.g., Dynamics 365) and sales performance tools
• Ability to build relationships, influence stakeholders, and drive alignment across global teams
• Self-starter with strong ownership, accountability, and problem-solving mindset

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations

* United States of America - North Carolina - Morrisville

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