Canada SMB Business Manager

Lenovo; Markham; Hybrid; CAD 135,000 - 155,000; Full time

Job summary

Lenovo is seeking a high-potential Business Manager to partner with Canadian sales teams and leadership to drive profitable SMB growth. This role requires strategic thinking, proactive leadership, and the ability to challenge the status quo.

Reporting to the NA SMB Category Director, this position focuses on cross-functional leadership, financial ownership, and execution of a data-driven plan across Product, Price, Promotion, and Place.

Qualifications

• Bachelor’s degree in Business, Economics, Marketing, or related field.
• 5+ years of experience across Sales, Sales Ops, Category, Product Management, or Marketing.
• Exceptional communication and storytelling.
• Strong analytical mindset and cross-functional collaboration.

Responsibilities

• Serve as a trusted advisor to segment leadership and drive actions.
• Lead annual and quarterly segment strategy with revenue and GP targets.
• Drive forward-looking, insight-driven decision making.
• Own end-to-end business performance management including pipeline and profitability.
• Shape product mix, pricing strategy, and attach motions to improve performance.
• Partner with sales on large or strategic deals.

Skills

Communication

Storytelling

Analytical mindset

Cross-functional teamwork

Influence senior stakeholders

Executive presence

Education

Bachelor’s degree in Business, Economics, Marketing, or related field

Tools

Excel

Qlik

Dynamics

Job description

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our StoryHub .

Description and Requirements

About the Position

We are seeking a high-potential, strategic Business Manager to partner with our Canadian sales teams and sales leadership to drive profitable growth across the SMB business. This is not a traditional operations role, this leader will act as a force multiplier, bringing insight, structure, and momentum to the business. The ideal candidate is a self-starter, highly proactive, and confident business leader who can challenge the status quo, influence senior stakeholders, and translate strategy into execution. This role reports to the NA SMB Category Director within the NA Category Organization.

Key Responsibilities

Strategic Business Leadership

• Serve as a trusted advisorto segment leadership, owning the business narrative, identifying gaps, and driving clear actions.


• Lead annual and quarterly segment strategy, setting targets for revenue, market share, and GP based on market dynamics and competitive insights.


• Shift the organization from reactive reporting to forward-looking, insight-driven decision making.

Performance Management & Growth Acceleration

• Own end-to-end business performance management, including pipeline health, revenue attainment, and profitability.


• Assess performance on a quarterly and in-quarter basis, identifying risks and deploying targeted actions to close gaps.


• Drive campaign planning and executionthat integrates product, pricing, services attach, and competitive positioning.


• Lead a more strategic 4P motion (Product, Price, Promotion, Place)to influence outcomes—not just measure them.


• Shape product mix, pricing strategy, and attach motions (ADJ, services, solutions) to improve overall business performance.

Ensure alignment across Channel, Ecomm, Retail, Marketing, Enablement, and Services teamsto execute unified plans.

Financial Ownership & Business Discipline

• Own and articulate P&L dynamics, including risks, opportunities, and quarterly commitments at sub-segment and product levels.


• Manage key business levers such as FGI, inventory health, and margin optimization.


• Drive disciplined execution while maintaining agility to adjust within the quarter.


• Support strategic deal-making by maximizing alliance and funding programsto enhance competitiveness.


• Partner with sales on large or strategic deals to ensure the best outcome for both customer and business.


• Maintain a strong pulse on the market through customer engagements, events, and advisory councils.


• Bring back insights to shape strategy, messaging, and solution positioning.

Cross-Functional Leadership

• Align and mobilize cross-functional teams, including Marketing, Finance, Channel, Enablement, and GSC, around top business priorities.


• Act as the connective tissue across the organization to remove friction and accelerate execution.

Basic Qualifications

• Bachelor’s degree in Business, Economics, Marketing, or related field


• 5+ years of experience across Sales, Sales Ops, Category, Product Management, or Marketing

Preferred Qualifications

• 7+ years of experience across Sales, Sales Ops, Category, Product Management, or Marketing

Exceptional communication and storytellingskills (executive-ready)

• Strong analytical mindset with the ability to turn data into actionable insights


• Proven ability to work cross-functionally and lead without authority


• Advanced proficiency in Excel and business tools (Qlik, Dynamics preferred)


• Strong operational rigor paired with strategic thinking


• High-potential (HiPo) with executive presence and the ability to influence senior stakeholders


• Operates with a bias for action, proactive, resilient, and accountable


• Strong business acumen with the ability to connect strategy to execution


• Comfortable operating in ambiguity and driving clarity

In Ontario, the base salary range budgeted for this position is $135-155 CAD. Individuals may also be considered for bonuses and/or commissions. Base Salary will be in alignment with candidate’s experience and fit for the role. This position is hybrid to our Markham office and is onsite 3 days per week.

Lenovo’s various benefits can be found at www.lenovobenefits.com

If you require an accommodation to complete this application, please [e-mail]