Global Head of Remote Operations

Placements24; Kimberley; Hybrid; CAD 180,000 - 320,000; Full time

Benefits offered by this job

Equity options

Global health, dental, and vision

Professional development and global虚拟会

Job summary

Placements24 is seeking a Global Head of Remote Operations to design and scale our fully remote operational infrastructure worldwide. You will lead distributed teams, refine remote work policies, and ensure compliance across jurisdictions while fostering a high-performance culture.

The role demands a strategic, innovative leader with deep experience in remote operations, HR, IT, and budgeting. This is a high-impact executive position in a fast-growing, remote-first startup.

Qualifications

• Master’s degree in Business Administration, Operations Management, International Business, or related field.
• 10–12 years of progressive operations management experience, with 5+ years leading global remote teams.
• Proven ability to build and scale remote operating infrastructure for distributed organizations.
• Deep understanding of international employment laws, compliance, and cross-cultural communication.
• Strong leadership, strategic thinking, and problem-solving skills.
• Experience with collaboration tools, project management software, and HRIS systems for distributed workforces.
• Ability to manage multi-time-zone, cross-cultural projects.
• Strong financial acumen and budgeting experience across global operations.

Responsibilities

• Design and manage the global operational framework for a fully remote organization.
• Develop policies and best practices for remote team management, collaboration, and performance.
• Oversee HR operations support, IT infrastructure for remote work, and compliance across jurisdictions.
• Lead initiatives to foster an inclusive, productive remote company culture.
• Identify, evaluate, and implement tools that enhance remote collaboration and efficiency globally.
• Establish KPIs for remote operations and report insights to executive leadership.
• Manage budgets for global remote infrastructure and initiatives.
• Advise the executive team on strategies for scaling remote operations.

Skills

Leadership

Strategic thinking

Problem solving

Remote collaboration tools

Cross-cultural communication

Budget management

Education

Master’s degree in Business Administration/Operations/International Business

Tools

HRIS systems

Project management software

Collaboration tools

Job description

About the Role

Our client, a cutting-edge technology startup that operates on a fully remote-first model, is seeking an visionary Global Head of Remote Operations to establish and scale its operational infrastructure worldwide. This pioneering role demands a leader with extensive experience in building and managing distributed teams, optimizing virtual workflows, and ensuring operational efficiency and compliance across diverse global markets. The ideal candidate will be adept at leveraging technology to foster collaboration, productivity, and a strong company culture in a remote environment. You will be instrumental in shaping how our client operates globally, ensuring seamless execution of business strategies from anywhere in the world. This is an unparalleled opportunity to define the future of remote work operations at a rapidly scaling company. We are looking for a strategic thinker with a passion for innovation and distributed team management. The role requires a global perspective and the ability to adapt to rapidly changing technological landscapes.

Key Responsibilities

• Design, implement, and manage the global operational framework for a fully remote organization.
• Develop and refine policies, processes, and best practices for remote team management, collaboration, and performance.
• Oversee operational functions such as HR operations support for distributed teams, IT infrastructure for remote work, and compliance across various jurisdictions.
• Lead initiatives to foster a strong, inclusive, and productive remote company culture.
• Identify, evaluate, and implement technologies and tools that enhance remote collaboration and operational efficiency globally.
• Establish and monitor key performance indicators (KPIs) for remote operations, providing insights and recommendations to executive leadership.
• Manage operational budgets for global remote infrastructure and initiatives.
• Act as a key advisor to the executive team on strategies for scaling remote operations effectively and sustainably.

Requirements

• Master's degree in Business Administration, Operations Management, International Business, or a related field.
• Minimum of 10-12 years of progressive experience in operations management, with a significant focus (5+ years) on leading and scaling global remote or distributed teams.
• Demonstrated success in building and managing operational infrastructure for fully remote organizations.
• Deep understanding of international employment laws, compliance requirements, and cross-cultural communication strategies.
• Exceptional leadership, strategic thinking, and problem-solving skills.
• Proficiency in utilizing collaboration tools, project management software, and HRIS systems for distributed workforces.
• Proven ability to manage complex, multi-faceted projects across different time zones and cultures.
• Strong financial acumen and experience managing global operational budgets.

Benefits

• Our client offers a highly competitive executive salary, equity options, and a comprehensive global benefits package including health, dental, and vision insurance.
• Opportunities for professional development and attending global virtual conferences are provided.
• The company culture is built on trust, autonomy, and innovation, offering a truly flexible and remote work experience.
• Benefits include unlimited paid time off, home office stipends, and wellness reimbursements.
• This is a unique opportunity to build and lead the operational backbone of a global remote-first company from the ground up.