Global Enterprise Growth Director

Kinaxis Inc.

Ottawa

Remote

CAD 180,000 - 240,000

Full time

8 days ago

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Benefits offered by this job

Flexible vacation

Flexible work options

Well-being programs

Virtual fitness classes

Mentorship programs

Recognition programs

Hackathons

Job summary

Kinaxis Inc. is seeking a Global Account Director to drive transformation and growth for its largest enterprise customers.

You will influence executive stakeholders, orchestrate cross-functional teams, and lead global account strategies in SaaS and end-to-end supply chain management. You will collaborate with Sales on Next-Sell opportunities and influence Net Revenue Retention (NRR) while guiding multi-region deployments and value realization for Fortune 500–like accounts.

Qualifications

Experience managing Forbes Top 100 and global accounts.
Exceptional leadership, communication, and collaboration skills with the ability to influence executive stakeholders.
Demonstrated success with cross-functional multi-region enterprise strategies that deliver retention and growth.
Proven ability to identify and qualify expansion opportunities, influencing portfolio NRR and SQL generation.
Proven experience with SaaS solutions and supply chain management.
PMP certification considered an asset.

Responsibilities

Lead Kinaxis' relationships with global stakeholders and understand their organizational goals and supply chain.
Develop and implement a governance model for global enterprise accounts.
Lead cross-functional Kinaxis teams to develop unified strategies for customer transformation.
Partner with Sales and Renewals to create joint account plans and drive expansion opportunities.
Influence NRR by driving adoption, retention readiness, and expansion triggers.
Oversee light licensing, users, and scenarios to enhance account value.
Act as liaison between Kinaxis and customer executive leadership.
Negotiate roadmap alignment to meet strategic business goals.
Champion change management for seamless adoption and value realization.
Collaborate with customers to track KPIs and business impact metrics.
Manage escalations with rapid-response strategies.