Global Engagement and Mobility Assistant

Northern Alberta Institute of Technology; Alberta; Hybrid; CAD 48,000 - 62,000; Full time

Benefits offered by this job

Comprehensive benefits package

Health and wellness programs

Paid time off during holidays

Growth opportunities

Job summary

NAIT International is seeking a Global Engagement and Mobility Assistant to support study abroad programming, international engagement initiatives, and mobility activities. The role provides administrative and student services support, acting as a central contact for students throughout the mobility cycle.

Reporting to the Global Engagement and Mobility Lead, you will manage communications, records, and event logistics while promoting global learning opportunities and ensuring a positive

Qualifications

• Excellent customer service and student support skills.
• Strong verbal and written communication abilities.
• Strong intercultural communication skills with diverse populations.
• Knowledge of international education, student mobility, and global learning opportunities.
• Excellent organizational skills with multiple priorities.
• Strong attention to detail and recordkeeping.
• Ability to interpret processes and program requirements clearly to students and staff.
• Ability to exercise sound judgment when addressing inquiries and referrals.

Responsibilities

• Serve as a first point of contact for inbound/outbound students for study abroad and global learning opportunities.
• Promote programs via tabling, classroom visits, and outreach activities.
• Support students through application, onboarding, pre-departure, travel preparation, and completion processes.
• Track participation requirements and maintain accurate records and documentation.
• Manage shared communications, meetings, and information sessions; maintain program databases.
• Support travel registration, risk management, and compliance related to international mobility.
• Coordinate logistics for visits, partnerships, and events; provide on-site support.

Skills

Customer service

Student support

Verbal communication

Written communication

Intercultural communication

Organizational skills

Record keeping

Multitasking

Education

High school diploma

Bachelor’s degree preferred

International education or related degree

2+ years related experience

Tools

Microsoft Word

Excel

OneDrive

Teams

Canva

Job description

Important Application Deadline Notice

Applications must be submitted by 11:59pm MST on the day before the posting end date shown above, as Workday automatically closes postings at that time.

Internal NAIT Employees

Current NAIT employees are welcome to apply for this opportunity.

About the Opportunity

NAIT International is looking for a Global Engagement and Mobility Assistant to support global learning opportunities, international engagement initiatives, and study abroad programming. Reporting to the Global Engagement and Mobility Lead, this position provides administrative, logistical, promotional, and student service support for outbound and inbound mobility activities, international partnerships, events, and visiting delegations. The assistant serves as a key point of contact for students interested in global learning opportunities and helps ensure a positive and seamless participant experience throughout the mobility cycle.

Key Responsibilities

Student Mobility & Participant Support

• Serve as a first point of contact for inbound and outbound students interested in study abroad, exchange, and global learning opportunities like Global Engagement Microcredential (GEM)
• Participate in promotional tabling, classroom visits, and outreach activities in high-traffic campus areas, including public speaking and facilitation
• Support students through application, onboarding, pre-departure, travel preparation, and program completion processes.
• Track participation requirements, documentation, and records to ensure timely completion of program requirements.
• Respond to inquiries and connect students with appropriate NAIT supports and resources.

Program Administration & Operational Support

• Manage shared communications, schedule meetings and information sessions, and maintain program records and databases.
• Support travel registration, risk management, and compliance processes related to international mobility activities.
• Ensure accuracy, confidentiality, and completeness of student and program records.

Events, Partnerships & Delegation Support

• Assist in planning and delivering information sessions, workshops, pre-departure orientations, and global engagement events.
• Coordinate logistics for visiting delegations, international guests, and partnership activities, including scheduling, catering, bookings, and campus visits
• Support event execution and provide on-site assistance during programs and special events.
• Collaborate with internal stakeholders to ensure successful delivery of international engagement activities

Marketing, Communications & Outreach

• Promote global engagement and mobility opportunities through events, service fairs, social media, Ooks Life, and other communication channels
• Develop and update promotional materials, presentations, and student communications.
• Support engagement and recruitment efforts to encourage student participation in global learning opportunities.
• Contribute ideas that enhance program visibility, student engagement, and operational effectiveness.

Skills & Abilities

• Excellent customer service and student support skills
• Strong verbal and written communication skills.
• Strong intercultural communication skills and the ability to work effectively with students, staff, faculty, and visitors from diverse cultural backgrounds
• Knowledge of international education, student mobility and global learning opportunities
• Excellent organizational skills with the ability to manage multiple priorities and deadlines.
• Strong attention to detail and experience maintaining accurate records and documentation.
• Ability to interpret processes, procedures, and program requirements and communicate them clearly to students and staff
• Ability to exercise sound judgment when responding to student inquiry and determining appropriate referral
• Proficiency with Microsoft Word, Excel, OneDrive, Teams, Canva and ability to learn new technologies as needed

Qualifications

• High School Diploma or equivalent Certificate OR Diploma in a related field.
• Degree in International Education, Business Administration, Communications, Education, or a related field preferred.
• Minimum 2 years of related experience in administration, student services, international education, event coordination, or a similar environment.
• Experience working with diverse populations and supporting student-facing programs or services.
• Knowledge of international education, global learning, or student mobility programs is considered an asset.
• Ability to work occasional evenings and weekends as required.
• Equivalencies for required qualifications may be considered.

Classification – Administrative Support IV

This position is covered by the Alberta Union of Provincial Employees (AUPE) Collective Agreement.

Remuneration

Refer to salary range noted on this posting, plus a comprehensive benefits package. The compensation range for this job posting is : $48,360.93 - $62,439.18

Location / Remote

Remote positions require employees to reside within Canada.

Benefits

• A comprehensive benefits package.
• Health and wellness, work-life balance, recognition, professional and personal growth.
• In addition to excellent vacation time, eligible employees receive paid time off between Christmas and New Year’s.

Equity, Diversity, and Inclusion

NAIT is committed to fostering a safe environment that supports equity and cultivates inclusion through our Centre for Community and Belonging (CCB).

We are a proud partner of the Canadian Centre for Diversity and Inclusion.

We are committed to creating a workplace that fuels passion, values inclusion, supports wellbeing, and encourages continuous growth.

All candidates are assessed directly by our recruitment and hiring teams.

President & Chief Executive Officer

NAIT is seeking an exceptional leader to serve as its next President and Chief Executive Officer. Reporting to the Board of Governors, the President will provide strategic leadership for one of Canada's leading polytechnic institutions, advancing student success, industry partnerships, innovation, financial sustainability, and organizational excellence. The successful candidate will be a proven executive with experience leading complex organizations, building strong stakeholder relationships, and driving transformational change. This is a unique opportunity to shape NAIT's future and contribute to Alberta's economic and workforce development. This executive search is being conducted by DHR Global. Presidential Job Posting_November 2026.pdf

About NAIT

We're glad you're here. At NAIT, our people help shape careers, industries, and communities. Whether you're launching your career or bringing valuable experience, you'll find opportunities to learn, grow, and make a real impact. Explore our open roles, discover our culture, and see how your work can help transform lives through education and innovation. People make NAIT great - and at NAIT, people truly matter. We are committed to creating a workplace that fuels passion, values inclusion, supports wellbeing, and encourages continuous growth. Our culture is grounded in respect, collaboration, creativity, celebration, and accountability. When you join NAIT, you become part of a community dedicated to making a meaningful difference for students, colleagues, industry partners, and the broader community. If you're looking for purposeful work in a supportive environment, we'd love to meet you.