Global Engagement and Mobility Assistant

NAIT (Northern Alberta Institute of Technology); Edmonton; Hybrid; CAD 48,000 - 62,000; Full time

Job summary

NAIT in Edmonton is seeking a Global Engagement and Mobility Assistant to support study abroad and international learning opportunities. You will help manage applications, pre-departure processes, and participant records while promoting mobility programs campus-wide.

You will coordinate events, travel logistics, and partnerships, ensuring a positive participant experience and strong stakeholder collaboration. Strong communication and organizational skills are essential.

Qualifications

• Administrative experience in student services or international education is preferred.
• Experience supporting programs or events with diverse populations is an asset.
• Ability to work occasional evenings and weekends as required.

Responsibilities

• Serve as a first point of contact for inbound/outbound study abroad and global learning opportunities.
• Promote mobility opportunities via events, tabling, and outreach activities on campus.
• Support application, onboarding, pre-departure, travel prep, and program completion.
• Track participation requirements and maintain accurate records.
• Coordinate logistics for travel, partnerships, and visiting delegations.
• Assist in planning information sessions and orientation activities.
• Support marketing, communications and recruitment efforts for global learning.

Skills

Excellent customer service

Strong verbal communication

Strong written communication

Intercultural communication

Organizational skills

Attention to detail

Ability to explain processes clearly

Judgment in referrals

Tech-savvy / learning new tools

Education

High School Diploma or equivalent

Certificate or Diploma in related field

Degree in International Education, Business Administration, Communications, Education or related field (preferred)

Tools

Microsoft Word

Excel

OneDrive

Teams

Canva

Job description

Ready to start your next chapter with NAIT?

At NAIT, we’re passionate about building a team of talented, dedicated professionals who share our commitment to excellence and innovation. Your skills and experience can shape the future of education and make a real impact in our community.

If this opportunity feels like the right fit for you, we encourage you to apply and join us in creating a brighter future – together.

About The Opportunity

NAIT International is looking for a Global Engagement and Mobility Assistant to support global learning opportunities, international engagement initiatives, and study abroad programming. Reporting to the Global Engagement and Mobility Lead, this position provides administrative, logistical, promotional, and student service support for outbound and inbound mobility activities, international partnerships, events, and visiting delegations. The assistant serves as a key point of contact for students interested in global learning opportunities and helps ensure a positive and seamless participant experience throughout the mobility cycle.

Key Responsibilities

Student Mobility & Participant Support

• Serve as a first point of contact for inbound and outbound students interested in study abroad, exchange, and global learning opportunities like Global Engagement Microcredential (GEM)
• Participate in promotional tabling, classroom visits, and outreach activities in high-traffic campus areas, including public speaking and facilitation
• Support students through application, onboarding, pre-departure, travel preparation, and program completion processes.
• Track participation requirements, documentation, and records to ensure timely completion of program requirements.
• Respond to inquiries and connect students with appropriate NAIT supports and resources.

Program Administration & Operational Support

• Manage shared communications, schedule meetings and information sessions, and maintain program records and databases.
• Support travel registration, risk management, and compliance processes related to international mobility activities.
• Ensure accuracy, confidentiality, and completeness of student and program records.

Events, Partnerships & Delegation Support

• Assist in planning and delivering information sessions, workshops, pre-departure orientations, and global engagement events.
• Coordinate logistics for visiting delegations, international guests, and partnership activities, including scheduling, catering, bookings, and campus visits
• Support event execution and provide on-site assistance during programs and special events.
• Collaborate with internal stakeholders to ensure successful delivery of international engagement activities

Marketing, Communications & Outreach

• Promote global engagement and mobility opportunities through events, service fairs, social media, Ooks Life, and other communication channels
• Develop and update promotional materials, presentations, and student communications.
• Support engagement and recruitment efforts to encourage student participation in global learning opportunities.
• Contribute ideas that enhance program visibility, student engagement, and operational effectiveness.

Skills & Abilities

• Excellent customer service and student support skills
• Strong verbal and written communication skills.
• Strong intercultural communication skills and the ability to work effectively with students, staff, faculty, and visitors from diverse cultural backgrounds
• Knowledge of international education, student mobility and global learning opportunities
• Excellent organizational skills with the ability to manage multiple priorities and deadlines.
• Strong attention to detail and experience maintaining accurate records and documentation.
• Ability to interpret processes, procedures, and program requirements and communicate them clearly to students and staff
• Ability to exercise sound judgment when responding to student inquiry and determining appropriate referral
• Proficiency with Microsoft Word, Excel, OneDrive, Teams, Canva and ability to learn new technologies as needed

Qualifications

• High School Diploma or equivalent
• Certificate OR Diploma in a related field. Degree in International Education, Business Administration, Communications, Education, or a related field preferred.
• Minimum 2 years of related experience in administration, student services, international education, event coordination, or a similar environment.
• Experience working with diverse populations and supporting student-facing programs or services.
• Knowledge of international education, global learning, or student mobility programs is considered an asset.
• Ability to work occasional evenings and weekends as required.
• Equivalencies for required qualifications may be considered.

Classification – Administrative Support IV

This position is covered by the Alberta Union of Provincial Employees (AUPE) Collective Agreement.

Remuneration:

Refer to salary range noted on this posting, plus a comprehensive benefits package.

The compensation range for this job posting is : $48,360.93 - $62,439.18

Applicants with education credentials earned outside of Canada should have their credentials evaluated by a recognized agency in Canada - Foreign Credential Validation against Canadian Standards - Canada.ca.

About NAIT

We are known as one of Alberta’s top employers. Being part of a community that makes a difference in the lives of students, staff, industry clients and partners, NAIT’s culture reflects our shared values of respect, collaboration, celebration, creativity, and accountability.

People are what make NAIT great, and we prioritize the employee experience. For eligible positions, we offer benefits and unique perks focusing on health and wellness, work-life balance, recognition, and professional and personal growth. In addition to excellent vacation time, eligible employees receive paid time off between Christmas and New Year’s.

NAIT supports a flexible work environment, enabling staff to request approval for on-campus, off-site, or hybrid work arrangements based on the nature of the role. Please note that remote positions require employees to reside within Canada.

NAIT is committed to fostering a safe environment that supports equity and cultivates inclusion through our Centre for Community and Belonging (CCB). We are a proud partner of the Canadian Centre for Diversity and Inclusion. While we encourage all qualified applicants to apply, only those being considered will be contacted. If you require any assistance or accommodations please connect with us at [e-mail].