Global Channel Operations Architect

Jobtailor; Toronto; On-site; CAD 95,000 - 130,000; Full time

Job summary

Jobtailor in Toronto is seeking a senior Channel Operations leader to own the operational foundation of Nitro’s global channel business. You will design scalable processes for onboarding, deal registration, and lifecycle management, while partnering with cross-functional teams to implement reliable operating models.

The role requires hands-on Salesforce experience and a track record building global channel programs across North America, EMEA, and APAC.

Qualifications

• 7+ years of experience in Channel Operations, Partner Operations, Revenue Operations, Sales Operations, or Partner Program Management within a B2B SaaS environment.
• Experience owning or significantly improving channel operating models, partner programs, CRM workflows, and partner-facing systems.
• Hands-on Salesforce experience required; experience with partner portals, marketplace platforms, and partner ecosystem tools strongly preferred.
• Experience with tools such as Allbound, Pax8, HubSpot, Gong, Clay, Claude, Tableau, or similar platforms preferred.

Responsibilities

• Own the operational foundation for Nitro’s global channel business across North America, EMEA, and APAC.
• Design, document, and improve scalable processes for onboarding, deal registration, partner applications, account mapping, growth planning, incentives, reporting, and lifecycle management.

Skills

Channel Operations

Partner Program Management

CRM Workflows

Process Design

Data Analysis

Performance Metrics Tracking

Partner Lifecycle Management

Onboarding Workflows

Incentive Management

Deal Registration

Tools

Salesforce

Allbound

Pax8

HubSpot

Gong

Clay

Claude

Tableau

Job description

Jobtailor in Toronto is seeking a senior Channel Operations leader to own the operational foundation of Nitro’s global channel business. You will design scalable processes for onboarding, deal registration, and lifecycle management, while partnering with cross-functional teams to implement reliable operating models.

The role requires hands-on Salesforce experience and a track record building global channel programs across North America, EMEA, and APAC.