Gift of Christmas Assistant

CityKidz; Hamilton; On-site; CAD 30,000 - 38,000; Part time

Job summary

CityKidz is seeking a Gift of Christmas Assistant to support the Resource Development Department during our seasonal Gift of Christmas campaign. The role focuses on greeting donors, coordinating toy drives, and handling administrative tasks to ensure smooth operations and a positive donor experience.

The ideal candidate will be organized, friendly, and comfortable working with volunteers, community partners, and staff in a busy nonprofit setting.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent interpersonal and conflict resolution abilities.
• Ability to work independently and with diverse teams of volunteers and donors.
• Comfortable in a fast-paced environment and capable of occasional evenings/weekends.
• Able to lift up to 25 pounds and hold a valid G class license.

Responsibilities

• Greet donors and volunteers; assist in toy drop-offs and store visits.
• Coordinate toy drive activities and support toy pickup at drop-off locations.
• Complete donor and toy intake forms; monitor toy drive schedules and alerts staff to changes.

Skills

Organizational skills

Attention to detail

Interpersonal skills

Conflict resolution

Independent & collaborative work

Donor relations

Fast-paced environment

Evenings & weekends availability

Lifting 25 pounds

G Class License

Age 25+

Job description

Gift of Christmas Assistant

CityKidz is seeking an enthusiastic and organized Gift of Christmas Assistant to support the Resource Development Department during our annual Gift of Christmas campaign. The ideal candidate is a people-focused individual with strong customer service and organizational skills who enjoys engaging with donors, volunteers, and community partners. They are dependable, detail-oriented, and thrive in a fast-paced environment. This posting is for an existing seasonal position within the organization.

About CityKidz

In Canada, 1 in 5 children is growing up below the poverty line. For generations, poverty has stolen dreams and destroyed futures. At CityKidz, we think it’s time to change that, and we’re looking for committed people who will work with us to help kids dream big dreams and reach their full potential. CityKidz is a non-profit, Christian organization dedicated to increasing resiliency and inspiring big dreams for Canadian children living in low-income communities by providing inspirational experiences and nurturing personal relationships, one child at a time.

Position Overview

Reporting to the Resource Development Administrator, the Gift of Christmas Assistant plays an important role in creating a welcoming and positive experience for donors, volunteers, and community supporters. By providing excellent customer service, coordinating toy drive activities, and supporting administrative processes, the incumbent helps ensure the successful delivery of the Gift of Christmas program.

Responsibilities

Supporter Engagement

• Greet supporters, and assist in bringing toys into the building
• Provide tours of CityKidz to interested guests
• Maintain hospitality space for guests of the Toy Store
• Ensure all supporters are thanked for their generosity

Toy Drives

• Provide support to Toy Drive volunteers
• Coordinate toy pick up for authorized drop off locations
• Support toy pick up for authorized Toy Drives

Administration

• Complete required donor and toy intake forms
• Monitor toy drive schedule and alert staff to changes
• Support in the scheduling of Toy Drives as assigned
• Enter data into Toy Intake chart
• Ensure Resource Development desk is prepared, organized and clean

Qualifications and Demonstrated Skills

• Strong organizational skills
• Excellent attention to detail
• Superb interpersonal and conflict resolution skills
• Ability to workindependently andcollaboratively on a team of various departments, teams, volunteers and donors
• Ability to interact with volunteers and donors in a professional manner representing CityKidzwell
• Comfortable working inafast-paceddemanding environment
• Ability to complete occasional evening and weekend work
• Comfortable working on their feet for many hours of the day
• Comfortable lifting large bags of toys (up to 25 pounds)
• G Class License
• 25+ years of age (vehicle insurance requirement)

What We Provide

• A unique work experience which provides self-satisfaction and the opportunity to create positive change in our community
• An opportunity to be part of a dynamic team where you will be able to develop yourskills and increase your knowledge of the profession

CityKidz is committed to an inclusive, equitable, accessible workplace, and welcomes applications from racialized communities, persons with disabilities, members of minority groups, and all who reflect the diversity of our community. CityKidz accommodates the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the hiring manager to ensure your accessibility needs are accommodated through this process.