GIC Administrator

Fidelity International; Toronto; Hybrid; CAD 45,000 - 60,000; Full time

Benefits offered by this job

RRSP contribution after 6 months

Job summary

Fidelity Canada is seeking a GIC Administrator to ensure accurate and timely processing of Guaranteed Investment Certificate transactions. You will support settlements, servicing, and reconciliation while delivering exceptional service to clients, advisors, issuers, and internal partners.

The role requires foundational knowledge of GICs, strong attention to detail, and excellent communication. The position offers a hybrid work model with a flexible schedule and base salary plus target bonus.

Qualifications

• Minimum 2 years of experience in a brokerage or financial services environment.
• Direct experience supporting GIC products is considered an asset.
• Completion of post-secondary education or equivalent experience.

Responsibilities

• Review and validate daily GIC order activity.
• Process GIC settlements and wire payments through CDS.
• Enter and maintain GIC purchase orders.
• Reconcile commissions and ensure timely distribution to clients and advisors.
• Process corrections, cancellations, entitlements, and maturity payments.
• Support GIC issuer onboarding and ongoing servicing activities.
• Resolve inquiries and provide exceptional service to internal and external stakeholders.
• Identify opportunities to improve processes and operational efficiency.

Skills

Attention to detail

Verbal and written communication

Customer-focused

Organizational skills

Excel proficiency

Education

Post-secondary education or equivalent experience

Tools

Microsoft Excel

Job description

Job Description Notes

You will be working on a flexible hybrid schedule as part of Fidelity's dynamic working arrangement. The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway. Current work authorization for Canada is required for all openings.

Who We Are

Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.S.-based firms. For more information about Fidelity Clearing Canada, please visit Fidelity Clearing Canada.

How You'll Make an Impact

As a GIC Administrator, you play an important role in ensuring the accurate and timely processing of Guaranteed Investment Certificate transactions. You support operational excellence across settlements, servicing, and reconciliation activities while delivering exceptional service to clients, advisors, issuers, and internal partners.

Key Accountabilities

• Review and validate daily GIC order activity.
• Process GIC settlements and wire payments through CDS.
• Enter and maintain GIC purchase orders.
• Reconcile commissions and ensure timely distribution to clients and advisors.
• Process corrections, cancellations, entitlements, and maturity payments.
• Support GIC issuer onboarding and ongoing servicing activities.
• Resolve inquiries and provide exceptional service to internal and external stakeholders.
• Identify opportunities to improve processes and operational efficiency.

What We Are Looking For

Experience

Minimum 2 years of experience in a brokerage or financial services environment. Direct experience supporting GIC products is considered an asset.

Education

Completion of post-secondary education or equivalent experience.

The Expertise You Bring

• Foundational knowledge of Guaranteed Investment Certificates (GICs).
• Strong attention to detail with a focus on accuracy and quality.
• Excellent verbal and written communication skills.
• Customer-focused with strong problem-solving skills.
• Strong organizational skills and the ability to manage competing priorities.
• Advanced Microsoft Excel skills, including VLOOKUPs, pivot tables, and related functions.
• Ability to work independently and collaborate effectively with a broader team.
• Continuous improvement mindset with a passion for finding better ways to work.

Total Rewards That Reflect Your Impact

We believe exceptional work deserves exceptional recognition. That's why we offer a competitive compensation package designed to support your success today—and your financial well-being tomorrow.

• Base Salary and Discretionary Performance Bonus: Total annual cash compensation (base salary plus target bonus) ranges from $45,000 to $60,000, based on experience and qualifications.
• RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.

We're proud to offer a compensation package that aligns with provincial pay transparency requirements.

This posting represents an existing vacancy within our organization—an opportunity to step into a role where your talents will make a meaningful difference. We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process as well as an AI screening tool that assists in screening and assessing applications. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity. If you are selected for an interview, the recruiter who contacts you can best answer your questions.

Fidelity Canada is an equal opportunity employer. Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans' status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [e-mail].

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

• Canada's Top 100 Employers
• Greater Toronto's Top Employers
• Canada's Top Family-Friendly Employers
• Canada's Top Employers for Young People
• Great Place To Work® Certified
• Best Workplaces for Inclusion
• Best Workplaces for Mental Wellness
• Best Workplaces for Today's Youth
• Best Workplaces for Women
• Best Workplaces in Financial Services & Insurance
• Best Workplaces in Ontario
• Best Workplaces with Most Trusted Executive Teams
• LinkedIn Top Companies in Canada
• Human Resource Director (HRD) - Best Place To Work
• HRD - 5-Star Benefit Program
• HRD - 5-Star Diversity & Inclusion Employer Designations
• Canadian Compassionate Companies – Certified
• Benefits Canada's Workplace Benefits Award - Future of Work Strategy
• TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
• Canadian HR Reporter's Most Innovative HR Team

About Us

Fidelity Canada has become an employer of choice for talented people seeking rewarding career opportunities in the financial services industry. We look to hire outstanding individuals who want to maximize their potential and be challenged in all aspects of their professional careers. To help our employees excel in their roles at Fidelity, we provide everyone here with the best training, resources and support possible throughout their careers. With our help, there's no limit to what you can accomplish here. We're excited you're considering Fidelity for your career plans.

Accommodations during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [e-mail]. Fidelity respects the privacy of your information. Click for a detailed data protection and privacy statement.