Facilities Attendant

Fidelity International; Toronto; On-site; CAD 49,000 - 60,000; Full time

Benefits offered by this job

Health benefits start day 1

RRSP contributions

Home office equipment allowance

Volunteer days

Professional development opportunities

Job summary

Fidelity Canada is seeking a Facilities Coordinator to support day-to-day building operations at our Toronto location and oversee event setup, supplies, and service delivery. You will partner with facilities and security to ensure smooth daily activities.

This role emphasizes a proactive, customer-focused approach with strong organization and communication skills, supporting internal and external clients in a 100% in-office environment.

Qualifications

• Secondary school graduation or equivalent work experience required.
• 3 months of work experience is expected.

Responsibilities

• Assist with addressing client concerns/issues using the work order system.
• Backup for Team Members - Facilities Coordinator.
• Coordinate building services with landlord and internal stakeholders.
• Meeting event coordination and café setup/cleanup.
• Stock and distribute supplies inventory.
• Furniture setup for meetings and external events.

Skills

Team player

Customer service

Technically capable

Time management

Proactive

Escalation handling

Verbal communication

Pressure handling

Ability to lift 50lbs

Education

Secondary school graduation or equivalent

Tools

None

Job description

Job Description

Job Description

Please note:

• Current work authorization for Canada is required for all openings
• This is a regular, full-time role
• You will be working 100% in-office
• The work location for this role is 483 Bay Street in Toronto until approximately late 2026 when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.

Who We Are At Fidelity

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future. Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and expertly.

What You Will Do

This role works in partnership with the facilities and security team. The incumbent will assist and, in some cases, manage the day-to-day running of various facilities activities, including handling work orders, meeting event coordination (including setup and teardown), handling café and lunch spaces through restocking and distributing supplies. The incumbent is a self-starter, who can prioritize work and ensure that work is performed, while delivering a high customer service experience to internal and external customers.

Key Responsibilities

• Assist with addressing client concerns/issues using the work order system.
• Backup for Team Members - Facilities Coordinator.
• Work with landlord and other internal stakeholders to coordinate building services and adhere to building rules and regulations.
• Meeting event coordination and café cleanup.
• Stock and distribute supplies inventory as required.
• Furniture setup for meetings and external events/basic furniture & equipment installation.

What We’re Looking For

Secondary school graduation or equivalent work experience required 3 months of work experience

What You Will Bring

• Team player
• Proven customer service skills
• Comfortable with technology
• Ability to be proactive
• Comfortable with escalation
• Ability to organize time and prioritize work
• Excellent verbal communication skills
• Ability to work well under pressure
• Ability to lift 50lbs without any assistance
• Nice to have Previous job or volunteer experience as a day porter or similar facilities role.

Total Rewards That Reflect Your Impact

We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today—and your financial well-being tomorrow. For this role, your total rewards include

• Base Salary and Discretionary Performance Bonus: Total annual cash compensation (base salary plus target bonus) ranges from $49,000 to $60,000, based on your experience and qualifications.
• RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.

We’re proud to offer a compensation package that aligns with provincial pay transparency requirements. This posting represents an existing vacancy within our organization—an opportunity to step into a role where your talents will make a meaningful difference. Some of the ways we’ll help you feel valued and supported as part of our team

• Flexible working arrangements - 100% remote, hybrid, and in office options
• Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $6000 annually for mental health services and therapy
• Parental leave top-up to 100% of your salary for a period of 25 weeks
• Up to $650 for home office equipment
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
• Diversity and inclusion programs, including an active network of Employee Resource Groups
• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation

We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years. We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity. If you are selected for an interview, the recruiter who contacts you can best answer your questions. Fidelity Canada is an equal opportunity employer. Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground. Accommodation during the application process Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [e-mail].

Why Work at Fidelity?

We are proud to be recipients of the following:

• Canada's Top 100 Employers
• Greater Toronto's Top Employers
• Canada's Top Family-Friendly Employers
• Canada's Top Employers for Young People
• Great Place To Work® Certified
• Best Workplaces for Inclusion
• Best Workplaces for Mental Wellness
• Best Workplaces for Today's Youth
• Best Workplaces for Women
• Best Workplaces in Financial Services & Insurance
• Best Workplaces in Ontario
• Best Workplaces with Most Trusted Executive Teams
• LinkedIn Top Companies in Canada
• Human Resource Director (HRD) - Best Place To Work
• HRD - 5-Star Benefit Program
• HRD - 5-Star Diversity & Inclusion Employer Designations
• Canadian Compassionate Companies – Certified
• Benefits Canada's Workplace Benefits Award - Future of Work Strategy
• TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
• Canadian HR Reporter's Most Innovative HR Team

About Us

Fidelity Canada has become an employer of choice for talented people seeking rewarding career opportunities in the financial services industry. We look to hire outstanding individuals who want to maximize their potential and be challenged in all aspects of their professional careers. To help our employees excel in their roles at Fidelity, we provide everyone here with the best training, resources and support possible throughout their careers. With our help, there’s no limit to what you can accomplish here. We’re excited you’re considering Fidelity for your career plans. The Search Jobs section is your online source for job opportunities at Fidelity. Using our site is simple - just take a few moments to create an online profile for your ideal job. Your profile is then automatically matched to open positions and you are notified via e-mail each time a match is made. Or, if you prefer, you can search our list of jobs before registering with us. Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [e-mail] Fidelity respects the privacy of your information.

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