Product Solutions Manager FCC

Fidelity International; Toronto; Hybrid; CAD 117,000 - 140,000; Full time

Benefits offered by this job

Flexible work options

Group RRSP contributions

Health benefits

Parental leave top-up

Home office equipment stipend

Volunteer days

Job summary

Fidelity Canada is seeking a Product Solutions Manager in Toronto to lead backlog and prioritize product initiatives for client-facing digital products. This role collaborates across discovery to delivery and works closely with cross-functional teams to drive high-quality delivery and strong client outcomes.

You will help define and prioritize product backlogs, engage stakeholders, and champion continuous learning while adapting to evolving product management landscapes, including emerging

Qualifications

• Minimum 5 years' product management experience in financial services.
• University Bachelor's degree or equivalent experience.
• CSPO certification preferred.

Responsibilities

• Manage product backlog on assigned FCC client-facing product solutions.
• Collaborate to translate insights into prioritized backlog items.
• Act as subject matter expert for FCC client-facing products.
• Represent product solutions on projects with clients.
• Collaborate with cross-functional partners across the organization.
• Ensure initiatives deliver strong client outcomes.
• Support education and ongoing engagement of existing users.
• Collaborate with Implementation and Marketing on features and materials.

Skills

Backlog management

Stakeholder collaboration

Agile methodologies

Analytical skills

Client-focused

Relationship management

Education

Bachelor's degree

CSPO certification

Job description

Job Description

You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement. The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway. Current work authorization for Canada is required for all openings.

Who Are We At Fidelity

We’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future. Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

Business Overview

Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.S.-based firms. For more information about Fidelity Clearing Canada, please visit https://clearing.fidelity.ca/

The Purpose of the Role

The Product Solutions team is at the center of financial technology and innovation, and we’re looking to add a creative-minded, client-focused individual to our growing team. The Product Solutions Manager is responsible for executing the strategy for FCC’s digital products within the financial services industry. They will work closely with cross-functional partners to drive the delivery and continuous enhancement of assigned product streams, with a strong focus on user experience outcomes. The ideal candidate will play a key role in defining and prioritizing the product backlog, aligning stakeholders, and managing competing priorities to enable consistent, high-quality delivery. This role offers the opportunity to apply existing expertise while continuing to develop new capabilities, with an emphasis on continuous learning and adapting to evolving areas of product management, including emerging technologies.

What You Will Do

• Manage product backlog on assigned products in development
• Collaborate across discovery and delivery to translate validated insights into prioritized backlog items that enable efficient delivery.
• Act as subject matter expert for assigned FCC client facing product solutions
• Work with the Manager, Product Solutions to provide product solutions representation on projects for client facing initiatives
• Collaborate with cross-functional partners across many disciplines, and at all levels across the organization
• Ensure all initiatives are delivered with a strong focus on client outcomes
• Support internal teams in enabling the education and ongoing engagement of existing users.
• Collaborate with Implementation Managers on new feature implementation and implementation artifacts
• Collaborate with the Marketing Manager on the creation and delivery of all marketing materials

The Expertise You Bring

• Excellent organizational skills and an ability to effectively prioritize
• Ability to work collaboratively with multiple business units and external vendors
• Ability to adapt quickly and easily to a changing working environment
• Strong relationship management skills
• Strong analytical and problem-solving skills
• Ability to seek discrepancies and inconsistencies in available information, explain variances and recommend a course of action for resolution

We are in search of a candidate with the following

• Minimum 5 years’ product management experience, ideally in the financial services industry
• Agile Training an asset
• Completion of a University Bachelor's Degree (or equivalent experience)
• CSPO (Certified Scrum Product Owner) certification preferred

We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity. If you are selected for an interview, the recruiter who contacts you can best answer your questions.

Total Rewards That Reflect Your Impact

We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today—and your financial well-being tomorrow.

For this role, your total rewards include:

• Base Salary and discretionary Performance Bonus: Total annual cash compensation (base salary plus target bonus) ranges from $117,000 to $140,000 based on experience and qualifications

We’re proud to offer a compensation package that aligns with provincial pay transparency requirements. This posting represents an existing vacancy within our organization—an opportunity to step into a role where your talents will make a meaningful difference.

Some of the ways we’ll help you feel valued and supported as part of our team:

• Flexible working arrangements - 100% remote, hybrid, and in office options
• Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $6000 annually for mental health services and therapy
• Parental leave top-up to 100% of your salary for a period of 25 weeks
• Up to $650 for home office equipment
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
• Diversity and inclusion programs, including an active network of Employee Resource Groups
• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation

We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [e-mail].

No telephone inquiries or agencies please.

We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

• Canada's Top 100 Employers
• Greater Toronto's Top Employers
• Canada's Top Family-Friendly Employers
• Canada's Top Employers for Young People
• Great Place To Work® Certified
• Best Workplaces for Inclusion
• Best Workplaces for Mental Wellness
• Best Workplaces for Today's Youth
• Best Workplaces for Women
• Best Workplaces in Financial Services & Insurance
• Best Workplaces in Ontario
• Best Workplaces with Most Trusted Executive Teams
• LinkedIn Top Companies in Canada
• Human Resource Director (HRD) - Best Place To Work
• HRD - 5-Star Benefit Program
• HRD - 5-Star Diversity & Inclusion Employer Designations
• Canadian Compassionate Companies – Certified
• Benefits Canada's Workplace Benefits Award - Future of Work Strategy
• TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
• Canadian HR Reporter's Most Innovative HR Team

About Us

Fidelity Canada has become an employer of choice for talented people seeking rewarding career opportunities in the financial services industry. We look to hire outstanding individuals who want to maximize their potential and be challenged in all aspects of their professional careers. To help our employees excel in their roles at Fidelity, we provide everyone here the best training, resources and support possible throughout their careers. With our help, there’s no limit to what you can accomplish here. We’re excited you’re considering Fidelity for your career plans.

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Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [e-mail]

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