Gestionnaire, Exploitation / Manager, Operations

Jones Lang LaSalle Incorporated; Montreal; On-site; CAD 80,000 - 100,000; Full time

Job summary

Join a leading global provider of real estate and investment management services as an Operations Manager in Montreal. You will oversee building maintenance, ensure compliance with regulations, and improve operational efficiency. This role requires strong project management skills and a commitment to maintaining high standards in building operations. You'll collaborate with property managers to enhance tenant satisfaction and drive initiatives for energy efficiency and regulatory compliance.

Benefits

Comprehensive and competitive benefits plan

Supportive and diverse work environment

Investment in cutting-edge technology

Qualifications

• 7-10 years’ experience in planning and organization of building maintenance activities.
• Knowledge of regulatory requirements regarding building operation and maintenance.

Responsibilities

• Act as lead and coordinator of the building maintenance contract.
• Ensure heating, ventilation, and mechanical equipment are maintained appropriately.
• Prepare and maintain a list of capital projects over a 5-year horizon.

Skills

Interpersonal skills

Excellent oral and written communication skills

Excellent troubleshooting and diagnostic skills

Attention to detail

Project management

Education

Building environment systems operating certificate

Tools

Central computerized control systems

Job description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

CE QUE VOUS FEREZ

CE QUE NOUS RECHERCHONS

CE QU'IL Y A POUR VOUS

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JLL is seeking a Operations manager who will act as an in-house expert for 900 Maisonneuve W. He will also advise property managers on maintenance elements, service contracts, energy efficiency programs, preventative maintenance programs and troubleshooting. He acts as project manager for the projects assigned to him. It must complete, in a timely and consistent manner, all documentation required for the various stakeholders. Finally, acts as responsible for regulatory compliance programs such as, CNESST, WHMIS, Bill 122, RBQ, CSA or any other.

For 900 Maisonneuve, the candidate will also have to respond timely and effectively to complaints from tenants and user groups, in collaboration with the property manager.

WHAT YOU’LL BE DOING

Act as lead and coordinator of the building maintenance contract with the subcontractor providing Stationary Engineers and other technical services. The candidate will have to ensure that the contracted KPIs are respected

Ensure that heating, ventilation, power, life safety and mechanical equipment are fully functional and maintained appropriately

Ensure that preventive and corrective maintenance programs are implemented effectively and according to the terms of the various contracts

Respond to requests from tenants and user groups in a professional and courteous manner

Prepares detailed technical reports regarding maintenance and operational issues, including contacting equipment and material suppliers to determine cost, quality and other important facturs

Record operational equipment history and data in a control database . Ensure that all mechanical and electrical assembly diagrams are kept up to date to reflect current conditions

Assist the property manager in preparing annual expenditure budgets and prepare estimates for capital projects

Prepare and maintain a list of capital projects over a 5-year horizon for the property(ies) under its responsibility. Advise other property managers as needed on their capital requirement needs

In collaboration with property managers, develop and implement programs to improve the physical operation of properties and the customer experience

Inspect, operate and maintain the physical layout of the premises, the distribution of heating, cooling and ventilation, while ensuring that heating, ventilation and building air conditioning (HVAC) systems function adequately in all areas of the complex according to desired objectives and operating parameters, in accordance with the high standards of operation and cleanliness

Ensure the maintenance of the IT network components at the property, i.e. the private network (data and telephony) and the technical systems of the conference center (Cameras, microphones televisions etc)

Must keep track of the various energy certifications, ie: Boma BESt, LEED, Wiredscore NZC, Energy Star and any other existing certification. Must ensure to remains on the lookout for new certification programs in development in the industry and proposes new environmental initiatives that can make buildings more attractive to owners. Stakeholders and clients

Performs all other related duties as may be assigned from time to time by his/her manager

WHAT WE’RE LOOKING FOR

7-10 years’ experience in planning and organization of building maintenance activities and project management

Must know the regulatory requirements regarding the operation and maintenance of buildings, ie: Bill 122 monitoring and maintenance, CSA 282-19, Locked and confined spaces, only to name a few

At least 7-10 years of experience in general building repair and maintenance work

Holder of a building environment systems operating certificate or a combination of experience and training in office building operations – an asset

Excellent knowledge of central computerized control systems and ability to read and understand detailed plans of electrical or mechanical sectors

Interpersonal skills and excellent oral and written communication skills

Excellent troubleshooting and diagnostic skills

Eroject management, construction supervision. Advanced understanding of administrative issues related to the construction industry

Advanced experience with mechanical plant water treatment programs and RBQ regulations associated with these

Alert and perceptive, must be able to solve problems and emergencies

Very high attention to details related to professional tasks

Excellent skills for managing work teams

WHAT’S IN IT FOR YOU

Join an industry leader and shape the future of commercial real estate

Deep investment in cutting-edge technology to power your work

Comprehensive and competitive benefits plan

A supportive, caring and diverse work environment designed for your growth and well-being

*Oral and/or written interactions with internal and external partners based outside Quebec (for example, service providers, law firms, peers, bankers, brokerage firms, credit analysis firms, credit agencies, etc.)

Location:

On-site –Montreal, QC

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

JLL est à la recherche d'un Gestionnaire, Exploitation qui agira à titre d’expert interne pour le 900 Maisonneuve O. Il agira aussi comme conseiller pour les gestionnaires de propriétés pour les éléments de maintenance, les contrats de service, les programmes d’efficacité énergétique, les programmes d’entretien préventif et le dépannage. De plus, il agit à titre de gestionnaire de projet pour les projets qui lui sont assignés. Il doit compléter toute la documentation requise pour les différentes parties prenantes. Finalement, le gestionnaire agira à titre de responsable des programmes de conformités réglementaires tels que, CNESST, SIMDUT, Loi 122, RBQ, CSA ou tout autre.

Pour le 900 Maisonneuve, Il devra, en outre, répondre efficacement aux plaintes des locataires et groupes d’utilisateurs en collaboration avec le gestionnaire de propriété.

CE QUE VOUS FEREZ

• Agir comme gestionnaire et coordinateur du contrat de maintenance de l’immeuble avec le sous-traitant fournissant les MMF et autres services techniques. Il devra s’assurer que les ICP sont respectés

• Veiller à ce que le chauffage, la ventilation, le courant, la sécurité des personnes et l’équipement mécanique soient efficaces et maintenus de manière appropriée. Veiller à ce que les programmes préventifs et correctifs de maintenance soient mis à exécution de manière efficace et selon les termes des différents contrats

• Répondre aux demandes des locataires et groupes d’utilisateurs de manière professionnelle et courtoise

• Préparer des rapports techniques détaillés concernant les problèmes de maintenance et de fonctionnement, notamment en communiquant avec les fournisseurs d’équipement et de matériel pour déterminer les coûts, la qualité et d’autres données importantes. Consigner l’historique et les données relatives aux équipements opérationnels dans une base de données de contrôle

• Veiller à ce que tous les schémas de montage mécanique et électrique soient maintenus à jour de manière à refléter les conditions actuelles

• Aider le directeur d’immeubles à préparer le budget des dépenses annuelles et préparer des estimations pour des projets de capital

• Préparer et tenir à jour une liste de projets en capital sur un horizon de 5 ans pour la ou les propriétés sous sa responsabilité

• Conseiller les autres gestionnaires au besoin sur leurs besoins en capital

• En collaboration avec les directeurs d’immeubles, élaborer et mettre en œuvre des programmes visant à améliorer l’exploitation physique des propriétés ainsi que l’expérience client

• Faire fonctionner, maintenir et inspecter l’aménagement physique des lieux, la répartition du chauffage, de la climatisation et de la ventilation, tout en veillant à ce que les systèmes de chauffage, de ventilation et de climatisation d’immeubles (CVAC) fonctionnent adéquatement dans toutes les zones du complexe en fonction des objectifs désirés et des techniques d’opération – par exemple, conformément à des normes élevées en matière d’exploitation et de propreté

• Assurer le maintien des composantes TI au 900, soit le réseau de propriété, les systèmes techniques du centre-conférence

• Doit assurer le suivi des certifications énergétique, Boma Best, LEED, Wiredscore NZC, Energy Star et toute autre existante. Doit s’assurer de demeurer à l’affût des nouveaux programmes de certification en développement et de proposer de nouvelles initiatives environnementales susceptibles de rendre les immeubles plus attrayants pour les propriétaires

• Accomplis toutes les tâches connexes qui peuvent lui être confiées à l’occasion par son gestionnaire

CE QUE NOUS RECHERCHONS

• Expériences 7-10 ans en planification et organisation des activités d’entretien de bâtiments et en gestion de projets de réparations

• Doit connaître les exigences règlementaires en ce qui concerne l’exploitation et l’entretien des immeubles, Loi 122 suivi et entretien, CSA 282-19, Cadenassage, espaces clos que pour nommer celles-ci

• Intérêt pour la mécanique et au moins 7-10ans d’expérience en matière de travaux généraux de réparation et d’entretien d’immeubles

• Détenteur d’un certificat d’exploitation des systèmes d’environnement d’édifices ou une combinaison d’expérience et de formation dans l’exploitation d’un immeuble de bureaux – un atout

• Excellente connaissance des systèmes de contrôle informatisé central ainsi qu’une capacité à lire et à comprendre des plans détaillés des secteurs électriques ou mécaniques

• Entregent et excellentes aptitudes pour les communications orales et écrites

• Excellentes habiletés en matière de dépannage et de diagnostic

• Expérience en maintenance préventive à l’égard d’une variété d’équipements mécaniques

• Gestion de projets, supervision de construction. Compréhension avancée des enjeux administratifs liés à l’industrie de la construction

• Expérience avancée avec les programmes de traitement des eaux des stations mécaniques et à la réglementation de la RBQ à cet effet

• Alerte et perceptif, doit être en mesure de résoudre les problèmes et les urgences

• Forte exigence pour l’attention aux détails liés aux tâches professionnelles

• Excellentes aptitudes pour la gestion d’équipes de travail

• Bilinguisme français anglais est essentiel

CE QU'IL Y A POUR VOUS

• Joignez vous à un chef de file du secteur et façonnez l’avenir de l’immobilier commercial

• Des investissements massifs dans les technologies de pointe afin d’optimiser votre travail

• Un régime d’avantages sociaux complet et concurrentiel

• Un milieu de travail stimulant, conçu pour votre croissance et votre bien-être

*Interactions orales et/ou écrites avec des partenaires externes basés à l’extérieur du Québec (par exemple, fournisseurs de services, cabinets d’avocats, pairs, banquiers, firmes de courtage, firmes d’analyse de crédit, agences de crédits, etc.)

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JLL is seeking a Operations manager who will act as an in-house expert for 900 Maisonneuve W. He will also advise property managers on maintenance elements, service contracts, energy efficiency programs, preventative maintenance programs and troubleshooting. He acts as project manager for the projects assigned to him. It must complete, in a timely and consistent manner, all documentation required for the various stakeholders. Finally, acts as responsible for regulatory compliance programs such as, CNESST, WHMIS, Bill 122, RBQ, CSA or any other.

For 900 Maisonneuve, the candidate will also have to respond timely and effectively to complaints from tenants and user groups, in collaboration with the property manager.

WHAT YOU’LL BE DOING

• Act as lead and coordinator of the building maintenance contract with the subcontractor providing Stationary Engineers and other technical services. The candidate will have to ensure that the contracted KPIs are respected

• Ensure that heating, ventilation, power, life safety and mechanical equipment are fully functional and maintained appropriately

• Ensure that preventive and corrective maintenance programs are implemented effectively and according to the terms of the various contracts

• Respond to requests from tenants and user groups in a professional and courteous manner

• Prepares detailed technical reports regarding maintenance and operational issues, including contacting equipment and material suppliers to determine cost, quality and other important facturs

• Record operational equipment history and data in a control database . Ensure that all mechanical and electrical assembly diagrams are kept up to date to reflect current conditions

• Assist the property manager in preparing annual expenditure budgets and prepare estimates for capital projects

• Prepare and maintain a list of capital projects over a 5-year horizon for the property(ies) under its responsibility. Advise other property managers as needed on their capital requirement needs

• In collaboration with property managers, develop and implement programs to improve the physical operation of properties and the customer experience

• Inspect, operate and maintain the physical layout of the premises, the distribution of heating, cooling and ventilation, while ensuring that heating, ventilation and building air conditioning (HVAC) systems function adequately in all areas of the complex according to desired objectives and operating parameters, in accordance with the high standards of operation and cleanliness

• Ensure the maintenance of the IT network components at the property, i.e. the private network (data and telephony) and the technical systems of the conference center (Cameras, microphones televisions etc)

• Must keep track of the various energy certifications, ie: Boma BESt, LEED, Wiredscore NZC, Energy Star and any other existing certification. Must ensure to remains on the lookout for new certification programs in development in the industry and proposes new environmental initiatives that can make buildings more attractive to owners. Stakeholders and clients

• Performs all other related duties as may be assigned from time to time by his/her manager

WHAT WE’RE LOOKING FOR

• 7-10 years’ experience in planning and organization of building maintenance activities and project management

• Must know the regulatory requirements regarding the operation and maintenance of buildings, ie: Bill 122 monitoring and maintenance, CSA 282-19, Locked and confined spaces, only to name a few

• At least 7-10 years of experience in general building repair and maintenance work

• Holder of a building environment systems operating certificate or a combination of experience and training in office building operations – an asset

• Excellent knowledge of central computerized control systems and ability to read and understand detailed plans of electrical or mechanical sectors

• Interpersonal skills and excellent oral and written communication skills

• Excellent troubleshooting and diagnostic skills

• Eroject management, construction supervision. Advanced understanding of administrative issues related to the construction industry

• Advanced experience with mechanical plant water treatment programs and RBQ regulations associated with these

• Alert and perceptive, must be able to solve problems and emergencies

• Very high attention to details related to professional tasks

• Excellent skills for managing work teams

• Bilingualism is essential

WHAT’S IN IT FOR YOU

• Join an industry leader and shape the future of commercial real estate

• Deep investment in cutting-edge technology to power your work

• Comprehensive and competitive benefits plan

• A supportive, caring and diverse work environment designed for your growth and well-being

*Oral and/or written interactions with internal and external partners based outside Quebec (for example, service providers, law firms, peers, bankers, brokerage firms, credit analysis firms, credit agencies, etc.)

Location:

On-site –Montreal, QC

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

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At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each ofusunique. We help ourpeople thrive, grow meaningful careersand find a place where they belong.Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visitjll.com .