Gestionnaire de compte / Account Manager

Guillevin International; Saint-Hyacinthe; On-site; CAD 45,000 - 75,000; Full time

Job summary

Join a dynamic and empowering team at an established distributor in Canada, where your sales expertise will shine. This role focuses on B2B sales, emphasizing customer satisfaction and solution-oriented approaches. You'll manage customer requests, maximize sales opportunities, and work closely with a motivated team. With a commitment to employee development, this company offers a supportive environment for personal and professional growth, ensuring you can reach your full potential. If you thrive in a fast-paced setting and are ready to make a significant impact, this opportunity is perfect for you.

Benefits

Flexible benefits program

Health and dental coverage

Employee Assistance Program (EAP)

Training reimbursement

RRSP with employer contribution

Employee discounts

Free parking

Electric vehicle charging stations

Qualifications

• Experience in B2B sales with a focus on customer satisfaction.
• Strong problem-solving skills and ability to negotiate.

Responsibilities

• Manage customer requests through various channels effectively.
• Maximize sales and suggest complementary products.
• Collaborate closely with outside sales staff.

Skills

B2B sales experience

Customer satisfaction focus

Problem-solving skills

Communication skills

Negotiation skills

Education

Relevant experience in sales

Job description

Known customer base, reliable and high-quality products.

Opportunity for advancement.

Do you have what we’re looking for?

Experience in B2B sales.

“People” person who puts customer satisfaction at the centre of every decision.

Reliable, resourceful and committed.

Very resilient and good at finding solutions.

Here’s a typical day:

1. Manage and prioritize customer requests coming through various channels (email, phone and online sales).
2. Respond to customer needs and find appropriate solutions, based on the circumstances. Follow up as necessary and promptly inform key personnel of customer feedback (prices, products, service, etc.).
3. Maximize sales to customers; suggest alternative and complementary products.
4. Work closely with outside sales staff.
5. Maintain skills and knowledge of product lines and systems used.
6. May be required to negotiate special prices and terms with customers.

What’s in it for you

Voted Great Place to Work, you can build an interesting and challenging career with the possibility of advancement as well as continued personal and professional development. NCS International Co. has always given its employees the opportunity to develop their autonomy, professional skills, and competencies. By joining us, you will integrate a team of motivated, competent, and engaged team players. Our Total Rewards package focuses on our human capital to create an environment where our employees can reach their full potential.

What we offer:

• A fast-paced, dynamic, empowering and friendly work environment open to today’s reality.
• Competitive salary and participation in our generous profit-sharing program that recognizes the individual contribution of our employees. There is no limit to your ingenuity; you are encouraged to create, improve, learn and surpass yourself.
• Flexible benefits program where you can choose the benefits and levels of coverage that are right for you:
• Health, dental, paramedical & vision care, and prescription medication
• Short- and long-term disability benefits because you never know what the future holds
• Supplemental Health Insurance
• Life insurance
• Employee Assistance Program (EAP) with Telemedicine
• Travel Insurance
• Reimbursement of training expenses to acquire new skills and advance your career within the organization.
• RRSP with generous employer contribution.
• Possibility of contributing to a TFSA with a favorable group rate.
• Post-graduate scholarship program for children of our employees.
• Employee discounts on purchases.
• Free parking.
• Electric vehicle charging stations in many of our locations.

NCS International Co. ensures equality in the recruitment and selection process by making employment decisions based on qualifications, relevant experience, knowledge and capability, demonstrated skills and accomplishments.

We thank all applicants for their interest; however, only those under consideration will be contacted.

The masculine gender is used solely to simplify the text.

About Us

NCS International Co. is one of the largest distributors of electrical, electronic, datacom, fibre optic cable, cable accessories, and wire in Canada. We are recognized for our commitment to providing top-tier service across the commercial, industrial, utility, telecommunications, OEM, and redistribution markets. Since our founding, we’ve upheld our core values of prioritizing customers, employees, communities, and the environment, fostering lasting partnerships with both vendors and clients.

Our unique business model encourages active participation from employees in the company’s success, creating a culture of cooperation and teamwork. Our highly skilled team is the driving force behind our excellent customer satisfaction, and we nurture this dedication through ongoing training and development.