German-Speaking Lead Development Rep – CRE & Tech

ELEVATE EMEA Ltd.; London; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading customer engagement firm in Ontario is seeking a skilled Lead Development Representative who speaks German. In this role, you will connect with potential customers, gather information, and facilitate communication with sales teams. The ideal candidate will have excellent communication and organizational skills, a passion for customer service, and prior experience in a call center environment. Join a diverse team that values innovation and collaboration.

Qualifications

• Native German language is mandatory.
• Fluent English for training and coaching.
• Prior call center experience with a focus on customer service.

Responsibilities

• Answer incoming calls and written support tickets.
• Make outbound calls to missed inquiries.
• Log results of leads into the CRM platform.
• Maintain communication with the team supervisor.

Skills

Excellent verbal and written communication

Empathy

Interpersonal skills

Organizational skills

Analytical skills

Job description

A leading customer engagement firm in Ontario is seeking a skilled Lead Development Representative who speaks German. In this role, you will connect with potential customers, gather information, and facilitate communication with sales teams. The ideal candidate will have excellent communication and organizational skills, a passion for customer service, and prior experience in a call center environment. Join a diverse team that values innovation and collaboration.