General Service Employee

Westerner Park; Red Deer; Hybrid; CAD 30,000 - 34,000; Full time

Benefits offered by this job

Competitive hourly compensation

Comprehensive benefits (life, health,

RRSP matching

Paid time off

Perks program (Staff discounts)

Flexible workplace culture

Job summary

Westerner Park is seeking a full-time General Service Employee to join our Event Delivery team. This hands-on role supports setup, breakdown, and execution for a variety of year-round events, including trade shows, conventions, concerts, and sports events.

You will work with a dynamic team to ensure guest experiences are exceptional, maintain cleanliness, and operate equipment safely. The role requires flexibility, outdoors work, and a willingness to lift up to 75 lbs.

Qualifications

• Experience with event setup, labor, and equipment operation.
• Strong customer service orientation and guest-focused mindset.
• Ability to follow safety procedures and adapt to changing requirements.

Responsibilities

• Execute setup and breakdown for a wide range of events, including internal and external events.
• Collaborate with Supervisors, Client Services, and Managers to meet client requests and maintain high service standards.
• Ensure event areas, washrooms, and public spaces are clean and guest-ready throughout events.
• Set up and dismantle rooms, pavilions, and outdoor spaces efficiently following safety procedures.
• Assist with managing event logistics and grounds-related tasks as required.

Skills

Event setup

Labor

Equipment operation

Guest service

Teamwork

Safety awareness

Job description

Ignite a meaningful career at Westerner Park, where boundless opportunities, professional growth, and personal fulfillment await.

Westerner Park is seeking a full-time General Service Employee to join our dynamic Event Delivery team. The General Service Employee plays a pivotal role in ensuring the seamless setup and execution of a wide variety of year-round events, including internal gatherings, special occasions, trade shows, consumer exhibitions, conventions, sports events, concerts, and other attractions. Reporting to the Assistant Manager, Event Delivery, this hands-on role requires adaptability, flexibility, and a commitment to delivering exceptional guest experiences.

Under the direction of the Assistant Manager, Event Delivery, the General Service Employee is responsible for the following:

Event Setup & Execution

• Execute setup and breakdown for a wide range of events, including Banquet Event Order (BEO)-based internal and special events, trade shows, consumer exhibitions, conventions, sporting events, concerts, and attractions.
• Collaborate with Supervisors, Client Services, and Managers to address client requests, find solutions, and maintain high service standards.
• Ensure event areas, washrooms, and public spaces are clean and ready for guests before, during, and after events.
• Set up and dismantle rooms, pavilions, and outdoor spaces efficiently, following operational and safety procedures.
• Manage agricultural event logistics, including steel panels, horse stalling panels, and ground grooming equipment.
• Work collaboratively with staff, suppliers, contractors, and volunteers to meet guest needs.
• Perform facility openings and closures according to daily requirements and instructions.
• Maintain show requirements such as temperature control, lighting, and garbage removal.

Maintenance & Equipment Operation

• Undertake minor maintenance tasks including painting, wall repairs, furniture fixes, and light carpet cleaning.
• Operate machinery and equipment such as hand tools, forklifts, skid steers, tractors, and floor scrubbers safely and effectively.
• Conduct regular inspections of tools, equipment, and machinery, reporting maintenance concerns promptly.
• Perform equipment checks and minor maintenance before and after operations.

Grounds & Facility Maintenance

• Maintain sidewalks and parking lots through snow removal, salt spreading, sweeping, and garbage collection.
• Care for lawns via mowing, mulching, aerating, weeding, and edging.
• Assist in planting and maintaining annuals, perennials, shrubs, gardens, planters, memorial benches, and Harvest Gardens.
• May assist with arborist duties depending on ability and training.

Additional Duties

• Adapt to organizational needs and perform other tasks as required to meet the ongoing needs of Westerner Park.

Core Competencies

• Customer Focus & Guest Experience Orientation
• Accountability & Dependability
• Communication & Teamwork
• Quality Orientation
• Adaptability & Flexibility

Qualifications & Requirements

• Ability to work flexible shifts, including weekends and evenings, with start times ranging from 6:00 am to 2:30 am.
• Comfortable working outdoors in varying weather conditions.
• Valid Class 5 Driver’s License with a minimum of 3 years driving history.
• First Aid training required.
• 1–2 years of event setup experience preferred.
• 1–2 years of labor experience required.
• 1–2 years of equipment operation experience considered an asset.
• Basic computer skills to access email and documents as required.

Work Environment

• Safety-sensitive position requiring lifting and handling of materials up to 75 lbs.
• Exposure to various conditions including weather extremes, noise, dust, and working around animals.
• Work schedule varies with major events and requires adaptability, flexibility, and a team-oriented approach.

Embark on a dynamic and rewarding career with Westerner Park, where joining our team means unlocking a host of benefits:

• Competitive hourly compensation
• Comprehensive benefits including life, health, dental, and disability coverage, with extended benefits such as RRSP matching
• Paid time off and vacation to recharge and explore
• Opportunity to contribute to a non-profit agricultural society and exposition association
• Work in a vibrant, engaging environment with dynamic, high-profile events
• Professional development initiatives and internal growth pathways
• Employee perks including staff discounts and access to the Perkopolis Discount Program
• Flexible and supportive workplace culture

Here is what you bring:

• Ability to work flexible hours including early mornings, evenings, weekends, and holidays
• Experience with event setup, labor, and equipment operation
• Strong attention to detail, reliability, and dependability
• Ability to work safely in a variety of conditions, including outdoors and around animals
• Team-oriented approach and excellent communication skills
• Physically capable of lifting and handling materials up to 75 lbs

Explore working at Westerner Park, where our culture, hospitality, and atmosphere cater to everyone. Join us in creating memorable moments.

Affiliation: Member of the Westerner Employees Association
Compensation: $21.79 – $24.70 per hour
Overtime Eligible: Yes

Thank you for your interest in Westerner Park. We look forward to reviewing your application.

Westerner Park welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodation is available upon request in relation to the materials or processes to be used.