General Security Operative

Paladin Security; City of Moncton; On-site; CAD 28,000 - 30,000; Part time

Job summary

Paladin Security in Moncton, NB is seeking a versatile General Security Operative for multiple sites across Moncton and Dieppe. This casual, on-site role offers flexible shifts, hands-on patrols, and a chance to gain experience with a leading security provider.

You will monitor cameras, control access, assist staff and visitors, de-escalate tense situations, and document incidents. Required are a High School Diploma and the ability to travel between sites; bilingual English/French is a plus.

Qualifications

• High School Diploma or GED required.
• Flexibility and reliable transportation to work at various locations.
• Ability to work English and/or French depending on site requirements.
• Casual, on-call, or variable shifts availability.
• For healthcare assignments, provide required vaccination records and TB test.
• Hold (or be willing to complete) UOF/MOAB training before onboarding.

Responsibilities

• Conduct regular foot patrols of facilities and entrances.
• Monitor cameras, access systems, and safety alarms.
• Manage access control points to restrict unauthorized entry.
• Provide customer service by greeting visitors and guiding them.
• De-escalate high-stress situations calmly and professionally.
• Respond to emergencies, fire alarms, and evacuations.
• Complete clear daily logs and incident reports.
• Collaborate with site managers and healthcare staff when needed.

Skills

Verbal communication

Written communication

Customer service

De-escalation

Attention to detail

Education

High School Diploma or GED

Tools

UOF Certification

MOAB Certification

Job description

Temporary Moncton, NB On-site CA$20 - CA$21.60/hr

Posted Tuesday, 10/13/2026

Role Overview

If you are looking for a versatile security role that offers site variety, flexible scheduling, and a foot in the door with an industry leader, this position is a great fit. As a General Security Operative, you will provide a safe, welcoming, and secure environment across several key client locations in the Moncton and Dieppe region, including retail centers, government service facilities, and regional healthcare networks.

This is a casual, as-needed position with pay ranging from $20.00 to $21.60 per hour. It is ideal for individuals seeking flexible work, valuable experience across different industries, and a potential pathway toward future full-time employment.

What Success Looks Like

In your day-to-day work, success means being an attentive, approachable, and reliable presence. You will conduct foot patrols, manage facility access, monitor safety systems, and serve as a helpful point of contact for staff, patients, visitors, and the public.

When unexpected situations or emergencies arise, you will handle them calmly using clear communication and verbal de-escalation techniques. Over time, successful operatives adapt seamlessly across different site procedures and build strong working relationships with facility managers and local staff.

Key Responsibilities:

• Conduct regular foot patrols of assigned facilities, including parking areas, corridors, entrances, and exits.
• Monitor security cameras, access systems, and safety alarms to identify potential safety hazards or unauthorized activity.
• Manage access control points and ensure only authorized personnel enter restricted areas.
• Provide customer service by greeting visitors, giving directions, and helping people navigate facility policies.
• De-escalate challenging or high-stress situations calmly and professionally.
• Respond promptly to emergency calls, fire alarms, medical situations, and facility evacuations.
• Complete clear, concise daily logs and detailed incident reports.
• Collaborate effectively with site managers, healthcare staff, and emergency services when necessary.

Pay Rate: $20.00 – $21.60 per hour (overtime pay applies after 44 hours per week).

Employment Type: Casual / As-Needed (Temporary basis with potential transition to permanent full-time).

Work Locations: Multiple assigned sites in Moncton and Dieppe (including Champlain Mall, Service New Brunswick, Vitalité Health Network, and Horizon Health Network).

Schedule: Variable shifts based on operational needs and facility schedules.

What You Need to Succeed

High School Diploma or equivalent (GED).

Flexibility and reliable transportation to work at various locations throughout the Moncton and Dieppe area.

Strong verbal and written communication skills in English and/or French, depending on assigned site requirements.

Availability to work casual, on-call, or variable shifts.

For Healthcare Assignments: Ability to provide required healthcare screening documentation, including proof of two COVID-19 vaccine doses, MMR and Varicella immunization records, and a two-step Tuberculosis (TB) skin test.

Hold a valid Use of Force (UOF) and/or Management of Aggressive Behavior (MOAB) certification, or a willingness to complete required prerequisite training before onboarding.

Nice-to-Haves

Prior experience in security, customer service, healthcare support, or law enforcement.

Training & Certification

If you do not currently hold valid Use of Force (UOF) or Management of Aggressive Behavior (MOAB) certifications, training is available prior to onboarding. The cost of this prerequisite training is fully covered by Paladin Security in exchange for a six-month commitment to work casual shifts with us.

Why Join Our Team?

Paladin Security: Great Place To Work Certified 2026 – Making the World a Safer and Friendlier Place because we CARE ! The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation. We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview. Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.