General Merchandise Team Lead

Walmar; St. Catharines; On-site; CAD 24,000 - 34,000; Full time

Job summary

Walmar is hiring for a General Merchandise leadership role in St. Catharines, ON. You will assist in leading department processes, respond to issues, and develop associates through teaching and training. A strong customer service mindset and ability to manage visual merchandising are required.

The position involves directing task completion, coordinating schedules, and supporting recruiting. The minimum wage starts at 21.20 CAD per hour with potential for growth based on performance.

Qualifications

• Age – 16 or older.

Responsibilities

• Provide excellent customer service by greeting customers, assisting with products, and resolving issues.
• Direct and coordinate task completion per priorities from General Merchandise Coach and Store Management.
• Assess department presentation and implement merchandising displays as needed.
• Maintain strong communication with associates; lead daily team huddle and set/track goals.
• Review schedules with People Lead and assign coverage for all areas of the store.
• Identify training opportunities during tours with Coach and team; develop associates through teaching.

Job description

Position Summary...Assists in the leadership of the General Merchandise areas and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.What you'll do...1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.3. Assesses the overall presentation of General Merchandise Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.4. Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity. 5. Review completed schedules with People Lead. 6. Assign Associates to support with coverage and availability tasks in all areas of the store.7. Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed 8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.9. Complete GTA/Workday tasks and supports Management.10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.The minimum rate of pay for this position starts from $21.20.Le taux horaire minimum pour ce poste débute à 21.20.ㅤMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Age – 16 or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Walmart will accommodate the disability-related needs of applicants and associates as required by law.Primary Location…525 WELLAND AVE, LINCOLN MALL SC ST. CATHARINES, ON L2M 6P3, Canada report to apply for this job.Find JobsㅤImportant Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice .