GENERAL MERCHANDISE TEAM LEAD

Walmar; Penticton; On-site; CAD 21,000 - 25,000; Full time

Job summary

Walmar in Penticton, BC is hiring for a General Merchandise Associate. You will assist customers, promote products, locate merchandise and support store operations on the sales floor.

You will help with merchandising, schedules, team huddles, training, safety, and partnering with the Coach/People Lead to develop associates. This role emphasizes customer service, teamwork, and reliability in a fast-paced retail environment.

Qualifications

• Customer service experience preferred.
• Willingness to learn and coachable for training sessions.

Responsibilities

• Provide excellent customer service by greeting customers and assisting with purchases.
• Assist with merchandising and display changes to improve department appearance.
• Lead daily team huddles and communicate updates to the store team.
• Support scheduling, coverage, and workforce availability.
• Support safety and cleanliness, ensuring displays are secure and free of debris.
• Assist in recruiting/hiring processes and associate development with coaching leads.

Skills

Customer Service

Leadership

Job description

Position Summary...Assists in the leadership of the General Merchandise areas and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.What you'll do...1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.3. Assesses the overall presentation of General Merchandise Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.4. Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity. 5. Review completed schedules with People Lead. 6. Assign Associates to support with coverage and availability tasks in all areas of the store.7. Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed 8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.9. Complete GTA/Workday tasks and supports Management.10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.Le taux horaire minimum pour ce poste débute àㅤMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Age – 16 or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Walmart will accommodate the disability-related needs of applicants and associates as required by law.Primary Location…275 GREEN AVE W, PENTICTON, BC V2A 7J2, Canada report to apply for this job.Find JobsㅤImportant Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice .