General Merchandise Team Lead

Walmart Canada Corp; Port Perry; On-site; CAD 24,000 - 34,000; Full time

Job summary

Walmart Canada Corp in Port Perry, ON is seeking a retail associate to assist in General Merchandise leadership and daily store operations. You will greet customers, promote products, and help with merchandising and tasks to ensure a high level of service and task completion.

The role involves coordinating priorities, leading daily huddles, guiding associates, and supporting safety and cleanliness across the store. Minimum pay starts at 20.85 CAD per hour.

Qualifications

• Customer service and communication skills are required.
• Ability to work in a team and support store operations.
• Strong problem-solving and conflict-resolution abilities.

Responsibilities

• Provide excellent customer service and assist shoppers with product questions and purchases.
• Coordinate tasks and priorities with the General Merchandise Coach and Store Management.
• Maintain store appearance and assist with merchandising and display changes as needed.
• Lead team huddles, communicate goals, and monitor daily productivity and schedules.
• Support recruiting and onboarding of new associates when needed.
• Maintain a clean, safe workspace and comply with company policies and safety procedures.

Skills

Customer service

Communication

Teamwork

Problem-solving

Education

High school diploma

Tools

POS systems

Job description

Position Summary...

Assists in the leadership of the General Merchandise areas and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What you'll do...

• 1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• 2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• 3. Assesses the overall presentation of General Merchandise Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.
• 4. Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
• 5. Review completed schedules with People Lead.
• 6. Assign Associates to support with coverage and availability tasks in all areas of the store.
• 7. Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed
• 8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• 9. Complete GTA/Workday tasks and supports Management.
• 10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $20.85.

Le taux horaire minimum pour ce poste débute à 20.85.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1535 HWY 7A, BLDG A PORT PERRY, ON L9L 1B5, Canada

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