General Manager: Sunshine Coast Golf & Country Club

PGA of Ottawa; Roberts Creek; On-site; CAD 120,000 - 160,000; Full time

Benefits offered by this job

Annual incentive

Health and dental benefits

Golf and clubhouse privileges

Professional development support

Job summary

Sunshine Coast Golf & Country Club is seeking a General Manager to lead day-to-day operations and align with the Board on strategic direction and long-term vision.

The ideal candidate will have strong leadership, business acumen, and a deep commitment to member experience, community relations, and staff empowerment to deliver exceptional results.

Qualifications

• Degree in business, hospitality, or related field.
• Certified Club Manager designation preferred.
• Familiarity with Jonas Club Software, Golf Genius, POS systems, member communication tools, or comparable club management systems.
• Excellent written and verbal communication skills.
• Working knowledge of BC employment, health & safety, food service, and liquor licensing requirements.

Responsibilities

• Lead day-to-day operations and execute Board directives.
• Develop actionable strategic plans with the Board for long-term growth.
• Oversee financial health, cash flow, operations, compliance, facilities and capital planning.
• Set annual priorities and budgets, delivering measurable results.
• Grow membership, visitation and year-round revenue through marketing and partnerships.

Skills

Leadership

Budgeting

Communication

Staff development

Education

Bachelor's degree

Hospitality background

Certified Club Manager

Tools

Jonas Club Software

Golf Genius

POS systems

Member comm tools

Job description

General Manager: Sunshine Coast Golf & Country Club

Located in Roberts Creek, Sunshine Coast Golf & Country Club is a semi-private, member- owned club governed by an elected Board of Directors. We serve members, the local community, and a growing number of visiting golfers in one of British Columbia’s most distinctive coastal settings.

The Club is entering an exciting period of growth. We have set a vision to use our unique setting to elevate not only the golf and hospitality experience but also our role in the community, with a family-oriented focus that expands membership and strengthens year- round revenue.

We are seeking a General Manager who can turn this vision into results while inspiring members and employees through trust, respect, and shared purpose.

Location Sunshine Coast Golf & Country Club Posted 2026-11-10 Deadline 2026-12-15 Job Summary

Reporting to the Board of Directors, the General Manager will lead the Club’s day-to-day operations and work closely with the Board to carry out its strategic direction and long-term vision.

This role is ideal for an exceptional leader with strong business judgment, excellent interpersonal skills, and a clear understanding of member experience, community relationships, and operational execution. The General Manager will create an environment where members feel heard, guests feel welcome, and employees feel valued and empowered to do their best work.

The successful candidate will bring sound business acumen and the ability to build alignment around a clear strategy. They will communicate openly, listen carefully, and navigate differing perspectives with tact and fairness. Relocation assistance may be available for the successful candidate.

People & Culture

• Deepen relationships with the local community to identify opportunities where our facilities, existing or future, can be used or developed to enhance community engagement and build a sustainable membership.
• Develop and sustain a positive, service-focused workplace culture, in conjunction with creating a sense of belonging and ownership for members and staff.
• Build trusted, respectful relationships with the Board, members, employees, guests, and community partners.
• Lead, mentor, and support the management team, creating conditions for them to develop their abilities and excel.
• Listen carefully, communicate clearly, and resolve conflicts with fairness and discretion.

Strategic & Financial Leadership

• Work with the Board to translate the Club’s long-term vision into an actionable strategic plan.
• Oversee financial health, seasonal cash flow, operations, compliance, facilities, and capital planning.
• Set annual priorities and budgets, then deliver measurable results.
• Identify opportunities to grow revenue, manage costs, and support long-term financial sustainability.
• Monitor and reduce operational, financial, and enterprise risks.
• Establish clear operating policies, performance expectations, and accountability structures.

Guest Experience & Club Operations

• Lead daily operations while ensuring a consistent, engaging member and guest experience across the Club.
• Maintain a visible, approachable presence and build relationships through regular interactions.
• Champion an outstanding member and guest experience across the golf course, golf shop, clubhouse, food and beverage, events, and community activities.
• Grow membership, visitation, events, and year-round revenue through innovative marketing, partnerships, and new ideas.
• Strengthen local community ties through outreach initiatives.

Qualifications

• Degree in business, hospitality, or a related field.
• Certified Club Manager designation preferred.
• Familiarity with Jonas Club Software, Golf Genius, POS systems, member communication tools, or comparable club management systems.
• Excellent written and verbal communication skills.
• Working knowledge of relevant British Columbia employment, health and safety, food service, and liquor licensing requirements.

Experience

• Progressive senior leadership experience in golf, private clubs, resorts, recreation, or a comparable member-service environment.
• Experience working with a volunteer Board, committee structure, non-profit, or member-owned organization.
• Proven success in financial management, including budgeting, forecasting, reporting, labour management, internal controls, and capital planning.
• Food and beverage leadership or oversight experience.
• Experience in staff leadership, team development, performance management, and succession planning.

Compensation $120,000 to $160,000, depending on experience and qualifications.

Benefits/Perks

• Annual performance incentive tied to Board-approved objectives.
• Extended health and dental benefits.
• Golf and clubhouse privileges.
• Professional development support, including industry association dues and certification.

Course Website https://www.sunshinecoastgolf.com/

Contact Information

Please forward resume and cover letter to:

Julie Knobloch - [e-mail]