General Manager for GreenTee Country Club Westwood Plateau

JK World Group; Coquitlam; On-site; CAD 171,000 - 228,000; Full time

Benefits offered by this job

Bonus eligibility

Discussion of benefits

Job summary

GreenTee Country Club Westwood Plateau, part of JK World Group, seeks an experienced General Manager to lead all aspects of club operations and guide ongoing development.

The GM will oversee the management team, strengthen financial performance, support membership growth, and uphold service standards across the Sky Course, Fine Course, clubhouses, and events. This is a senior leadership role in a prestigious Canadian golf/hospitality setting.

Qualifications

• Degree or diploma in Hospitality Management, Business Administration, Golf Management, or equivalent practical experience.
• Strong leadership, financial management, and staff development capabilities.
• Experience in golf operations, hospitality, budgets, and member relations.

Responsibilities

• Lead and develop department heads across golf operations, course maintenance, F&B, events, and member services.
• Develop annual business plans, budgets, and long-term strategies with ownership.
• Drive membership growth initiatives and community partnerships.
• Oversee tournament and event operations and ensure service excellence.
• Monitor revenue, costs, and profitability; report financials to ownership.

Skills

Leadership

Communication

Relationship management

Staff development

Conflict resolution

Budgeting/Forecasting

Operations management

Education

Hospitality/Business degree

Tools

Microsoft Office

Club management systems

Job description

GreenTee Country Club Westwood Plateau is seeking an experienced General Manager to lead all aspects of club operations and guide the club's continued development.

Located on Eagle Mountain in Coquitlam, the club offers an 18-hole championship Sky Course, a 9-hole executive Fine Course, two clubhouses with restaurants and golf shops, a driving range, and banquet facilities. As part of JK World Group, the club is committed to enhancing its facilities, delivering exceptional golf and hospitality experiences, and building lasting relationships with members, guests, and the local community.

The General Manager will oversee the management team, strengthen financial performance, support membership growth, and maintain consistent service standards across the property. The successful candidate will combine practical operational leadership with strong business judgment and an understanding of golf, hospitality, and member relations.

Leadership & Team Development

• Lead and support department heads across golf operations, course maintenance, food and beverage, events, and member services
• Establish clear goals, service standards, and accountability across departments
• Oversee recruitment, training, performance management, and staff development
• Build a professional, collaborative, and inclusive workplace culture
• Work with ownership to develop and implement annual business plans and long-term strategies
• Support membership growth, facility improvements, and the ongoing development of the club experience
• Develop practical departmental plans with measurable results

Operations & Service

• Oversee daily operations across the Sky Course, Fine Course, clubhouse, and supporting facilities
• Coordinate departments to deliver consistent service for members, public golfers, tournament participants, and event guests
• Maintain a visible presence throughout the club and respond to member and guest concerns
• Develop and maintain operating procedures, quality standards, and risk management practices
• Ensure compliance with applicable licensing, employment, and health and safety requirements
• Oversee the delivery of tournaments, private functions, and member events
• Prepare annual operating and capital budgets for ownership approval
• Monitor revenue, labour costs, operating expenses, and departmental profitability
• Provide regular financial reports, forecasts, and recommendations to ownership
• Identify opportunities to improve revenue and operating efficiency while maintaining service and course standards

Membership & Business Development

• Lead membership recruitment, retention, and engagement initiatives
• Work with the team to develop golf, dining, tournament, and banquet business
• Build relationships with local businesses, golf associations, tourism organizations, and community partners
• Use member and guest feedback to identify service improvements and business opportunities

Capital Projects & Course Improvements

• Coordinate capital projects, facility upgrades, and infrastructure improvements
• Work with the course maintenance team and external contractors on on-course projects
• Monitor project budgets, schedules, and quality while managing their impact on daily operations

Events & Community Engagement

• Develop relationships with residents, schools, and government bodies within the local community
• Support JK World Group's community initiatives and charitable partnerships

Qualifications

• Degree or diploma in Hospitality Management, Business Administration, Golf Management, or equivalent practical experience
• Minimum 3 years of senior leadership experience in golf club management or a comparable hospitality environment
• Comprehensive understanding of golf operations and course maintenance requirements
• Experience with food and beverage and banquet facilities
• Demonstrated financial management skills, including budgeting, forecasting, cost control, and financial reporting
• Proven ability to lead department heads, develop staff, and manage performance
• Strong communication, relationship management, and conflict resolution skills
• Experience managing capital projects and coordinating contractors
• Proficiency with Microsoft Office and club management systems
• Working knowledge of applicable licensing, employment, health and safety, and risk management requirements
• Availability to work evenings, weekends, and holidays as operational needs require
• Annual salary: $120,000–$160,000, based on experience and qualifications
• Benefits, bonus eligibility, and additional privileges to be discussed with the successful candidate