Director of Hospitality

Vancouver Golf Club; Coquitlam; On-site; CAD 125,000 - 135,000; Full time

Benefits offered by this job

Meals

Phone allowance

Golf privileges

Bonus program

Job summary

Vancouver Golf Club in Coquitlam seeks an accomplished hospitality leader to oversee food, beverage and clubhouse service. This senior role is hands-on, with a focus on elevating the member experience and maintaining service excellence in a premier private club.

Reporting to the General Manager/Chief Operating Officer, you will lead the F&B leadership team, manage budgets and P&L, and drive initiatives that elevate dining and events.

Qualifications

• 8–10 years of progressive hospitality leadership experience.
• Experience directing premium, high-touch operations in private clubs, luxury hotels or fine-dining environments.
• Proven ability to raise standards, develop leaders and improve operational metrics.
• Strong command of food, beverage, events, budgets and labour productivity.

Responsibilities

• Oversee dining, lounge, deli, banquet and event services with the Executive Chef and managers.
• Maintain high standards of quality, presentation and service; ensure readiness for major events.
• Own departmental plans, budgets and reporting; analyze labour and sales data to drive decisions.
• Lead, mentor and retain the F&B leadership team; foster a collaborative environment.

Skills

Leadership

Hospitality

Budgeting

Communication

Job description

Join over 115 years of tradition and excellence!

Established in 1910 Vancouver Golf Club is widely recognized as one of the finest private golf clubs in the Pacific Northwest. Located in the heart of a residential area of Coquitlam and only 30 minutes from downtown Vancouver, the Club’s proximity to the hub of the Pacific Northwest continues to attract the most prominent of business leaders and families as it has for over a century. It is known, among other things, for its impeccable 18-hole championshipgolf course, excellent service, creative dining and friendly people.

The Opportunity:

Director of Hospitality

The face of hospitality. A leader of people. A steward of the member experience.

Vancouver Golf Club seeks an accomplished, polished and highly visible hospitality leader to oversee its food, beverage and clubhouse service experience. This is a coveted senior leadership opportunity for an individual with an exceptional professional record, natural presence and a genuine commitment to making members feel recognized, welcomed and valued.

The Director will combine the instincts of an outstanding front-of-house host with the operating discipline of an experienced executive. This is an active, member-facing role—not one managed primarily from behind a desk.

• Serve as the Club’s principal hospitality ambassador and build trusted, lasting relationships with members and guests.
• Maintain an unmistakable presence in dining rooms, lounges, patios and at signature Club events, particularly during peak periods.
• Set and personally demonstrate standards for welcome, recognition, service pace, attentiveness, discretion and service recovery.
• Create compelling reasons for members to dine, entertain and gather at the clubhouse.

PEOPLE, CULTURE & LEADERSHIP

• Lead, mentor and hold accountable the F&B; leadership team; establish clear roles, expectations and management routines.
• Recruit, develop and retain capable hospitality professionals through coaching, effective training and consistent feedback.
• Build a respectful, collaborative environment across service, culinary, beverage and events, while working within Club policies and applicable agreements.

OPERATIONAL & FINANCIAL OWNERSHIP

• Oversee the delivery of dining, lounge, deli, banquet and event services in partnership with the Executive Chef and departmental managers.
• Maintain high standards of food quality, beverage execution, presentation, event coordination and operational readiness.
• Own departmental plans, budgets and reporting; apply POS, product mix, member utilization and labour data to decisions.
• Improve departmental contribution and productivity while protecting the quality and value expected by members.

THE CANDIDATE

Experience, presence and standards worthy of a premier private club

PROFESSIONAL EXPERIENCE

• Minimum 8–10 years of progressive hospitality leadership, with substantive experience directing premium, high-touch operations.
• Proven results in respected private clubs, luxury hotels, distinguished restaurants or comparable service-focused environments.
• A record of raising standards, developing leaders and delivering measurable operational and financial improvements.
• Sound command of food, wine, spirits, service, events, budgets, P&L; management and labour productivity.
• Exceptional verbal communication, judgment and confidence with members, senior executives and employees; unionized experience is an asset.
• Must hold and be able to maintain valid Serving It Right Certification
• Must be legally entitled to work in Canada.

THE PERSONAL QUALITIES THAT MATTER

• Presence and polish. Warm, composed, naturally engaging and confident without being self-important.
• Genuine hospitality. A person who remembers names, notices details and enjoys caring for people.
• Operational credibility. Equally comfortable greeting members, coaching a server and directing a major event.
• Emotional intelligence. A fair, thoughtful leader who handles difficult matters with discretion and respect.
• Commercial judgment. Able to improve financial discipline without compromising the member experience.

MEASURES OF SUCCESS

• Improved member confidence, dining satisfaction and clubhouse participation.
• More consistent service across outlets, shifts and major events.
• Confident, effective leadership demonstrated through sound judgment, clear direction, personal accountability and the ability to inspire others.
• Disciplined cost control, labour deployment, sales analysis and departmental performance.

Reporting:

General Manager / Chief Operating Officer. The Director will be a senior member of the Club’s operating leadership team. Final reporting relationships and compensation will be determined by VGC.

The opportunity:

Vancouver Golf Club seeks more than an administrator of food and beverage. It seeks a recognizable, trusted leader who will take ownership of the hospitality experience and become part of the fabric of the Club.

• Salary: $125K-$135K, depending on experience
• Benefits: Health, dental, Vision, Health Spending Account, RRSP (employee and employer contribution)
• Perks: Meals, Phone Allowance, Golf privileges, Variable Bonus Program
• Professional Development: training/professional development opportunities

Posting Closing Date: November 27, 2026

While we thank all applicants for their interest, only those selected for an interview will be contacted. All applications will be kept in strict confidence.