General Manager – Quick-Service Leader with Bonus

Wendy's; Oakville; On-site; CAD 51,000 - 65,000; Full time

Benefits offered by this job

Competitive wages

Bonus program

RRSP matching

On-the-job training

Incentive programs

Discounted meals

Health & dental

Scholarship program

Advancement opportunities

Food safety training

Job summary

Tim Hortons Inc. in Oakville, Ontario is seeking a General Manager who motivates Team Members to deliver exceptional service for every guest, every time. You will lead a fast-paced operation, train staff, and ensure high standards of guest service, quality and cleanliness.

You will manage recruitment, coaching, and performance reviews while upholding Health & Safety policies and company procedures. This leadership role offers growth opportunities across restaurant operations.

Qualifications

• 3+ years of quick-service experience in a supervisory role.
• Experience recruiting, training and coaching Team Members.
• Ability to manage labour costs through scheduling and floor management.

Responsibilities

• Managing labour costs through effective scheduling and floor management
• Controlling food and paper costs using order guides
• Ensuring that product launches and promotions are executed with perfection
• Resolving guest issues, as well as working with your team to minimize issues
• Participate in the recruitment process
• Training new Team Members
• Monitor weekly and monthly inventories
• Prepare and provide restaurant Team Members with performance reviews
• Train, remind and encourage Team Members to follow all Health & Safety policies and programs
• Coach and discipline Team Members as needed
• Be a leader and always lead by example by following all Tim Hortons policies and procedures
• Plan, organize, direct, control and evaluate daily operations
• Balance cash and complete balance sheets
• Complete cash reports and related forms
• Foster a positive work environment through leadership and example

Skills

Team leadership

Recruiting

Training

Coaching

Labour cost control

Job description

Tim Hortons Inc. in Oakville, Ontario is seeking a General Manager who motivates Team Members to deliver exceptional service for every guest, every time. You will lead a fast-paced operation, train staff, and ensure high standards of guest service, quality and cleanliness.

You will manage recruitment, coaching, and performance reviews while upholding Health & Safety policies and company procedures. This leadership role offers growth opportunities across restaurant operations.