General Manager: Customer-First Auto Leader

Lexus LC; Toronto; On-site; CAD 135,000 - 165,000; Full time

Benefits offered by this job

Performance-driven culture

Career growth

Comprehensive benefits (health, dental

Vehicle purchase program

Professional development

Modern facility

Job summary

Yorkdale Nissan in Toronto, Ontario, seeks a General Manager to oversee dealership operations, drive profitability, and foster a customer-centric culture. The role requires strategic vision, data-driven decisions, and ability to lead a high-performing team across sales, service, and finance.

You will set direction, optimize processes, and ensure delivery of exceptional Guest experiences while maintaining brand standards and regulatory compliance.

Qualifications

• Proven experience as General Sales Manager in a dealership with a track record of meeting metrics and CSI scores.
• Strong leadership, organizational, communication, and interpersonal skills.
• Ability to develop and implement effective sales strategies.

Responsibilities

• Lead, mentor, and develop a team of sales, service, finance, and administrative professionals.
• Drive customer-first culture across all departments to ensure positive client experiences.
• Oversee all aspects of vehicle sales (new and pre-owned) and profitability targets.
• Implement best practices in inventory management, sales forecasting, and pricing strategies.
• Ensure compliance with laws, regulations, and brand requirements.

Skills

Leadership

Sales leadership

Communication

Negotiation

CRM proficiency

Microsoft Office

Education

Bachelor's degree in business/management

Tools

Dealership management software

Microsoft Office Suite

Job description

Yorkdale Nissan in Toronto, Ontario, seeks a General Manager to oversee dealership operations, drive profitability, and foster a customer-centric culture. The role requires strategic vision, data-driven decisions, and ability to lead a high-performing team across sales, service, and finance.

You will set direction, optimize processes, and ensure delivery of exceptional Guest experiences while maintaining brand standards and regulatory compliance.