Branch General Manager: Lead Sales, Service & Team

GSF Car Parts; Southwestern Ontario; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Performance bonus

33 days annual leave

Free flu vaccine

Health tools

Pension advice

Life assurance

Brand discounts

Financial wellbeing

Volunteer time off

Training & progression

Job summary

GSF Car Parts in Canada is seeking a General Manager to oversee daily branch operations, drive KPI achievement in sales and service, and lead the team to deliver exceptional customer outcomes. You will coordinate budgeting, inventory, and MS reporting while promoting a proactive, safety-conscious culture.

The ideal candidate has strong FMCG or automotive experience, staff development expertise, and a track record of leading by example in a fast-paced environment.

Qualifications

• Experience of managing and motivating a diverse team
• Smart, well-presented and of exceptional personal calibre
• Ability to set high standards
• Customer focussed, driven to achieve and willing to go the extra mile
• Dynamic and outgoing with high energy levels
• Confident and capable of leading by example
• Outstanding interpersonal and leadership skills
• Good communicator and self-aware
• Knowledge of MAM, Allicat is desirable however not essential

Responsibilities

• Lead, manage and motivate the branch team
• Set and monitor targets for individual team members and ensure they are sufficiently skilled
• Work with Management Team to determine annual budget
• Liaise with the Product Management Department to ensure correct inventory levels with regards to type, quantity and quality to meet customer demand
• Compile, analyse and present management information as required
• Actively use Reports, EMI and phone data to support growth
• Ensure the Team is sufficiently skilled to maximise the return on incoming sales calls / counter sales
• Manage and be responsible for health and safety requirements of the branch in line with the company H&S Policy and any other HSE legislation
• Ensure the operational functions of the branch run smoothly

Job description

GSF Car Parts in Canada is seeking a General Manager to oversee daily branch operations, drive KPI achievement in sales and service, and lead the team to deliver exceptional customer outcomes. You will coordinate budgeting, inventory, and MS reporting while promoting a proactive, safety-conscious culture.

The ideal candidate has strong FMCG or automotive experience, staff development expertise, and a track record of leading by example in a fast-paced environment.