General Manager, Aviation MRO — Canada (Richmond)

Heli-One; Richmond; Hybrid; CAD 180,000 - 260,000; Full time

Job summary

Heli-One Canada, Richmond, BC, seeks a General Manager to lead maintenance operations, drive safety, quality and financial performance across aircraft repair, modification, overhaul and related services.

The role requires managing a large, skilled workforce in a highly regulated aviation environment and delivering exceptional customer outcomes while ensuring regulatory compliance and continuous improvement across the business.

Qualifications

• Significant leadership experience within aviation maintenance, aerospace manufacturing, MRO, defence or a similarly regulated technical environment.
• Strong operational leadership experience managing large teams and complex maintenance or production environments.
• Demonstrated ability to lead through change while maintaining operational performance.
• Deep understanding of aviation safety, regulatory compliance and quality systems.
• Exceptional leadership, communication and stakeholder management skills.
• Commercial awareness with the ability to balance operational excellence, customer expectations and business performance.

Responsibilities

• Lead all maintenance operations, including aircraft repair and modification as well as component repair and overhaul activities.
• Drive operational performance, productivity, quality and on-time delivery.
• Build, develop and lead high-performing maintenance teams.
• Ensure compliance with applicable regulatory requirements, OEM standards and company procedures.
• Maintain a strong safety culture and ensure safe working practices across all operations.
• Oversee workforce capability, training and certification requirements.
• Manage operational priorities, resource allocation and production planning to meet customer commitments.
• Partner closely with customers, suppliers and internal stakeholders to deliver outstanding service and operational results.
• Partner with sales and commercial organizations to secure new work and achieve business growth targets.
• Ensure operational activities achieve desired financial outcomes.
• Champion continuous improvement initiatives that enhance efficiency, quality and customer satisfaction.

Skills

Aviation leadership

MRO operations

Regulatory compliance

Change leadership

Stakeholder management

Safety culture

Job description

Heli-One Canada, Richmond, BC, seeks a General Manager to lead maintenance operations, drive safety, quality and financial performance across aircraft repair, modification, overhaul and related services.

The role requires managing a large, skilled workforce in a highly regulated aviation environment and delivering exceptional customer outcomes while ensuring regulatory compliance and continuous improvement across the business.