HESS and Compliance Specialist

Heli-One; Richmond; On-site; CAD 90,000 - 120,000; Full time

Job summary

Heli-One Canada is seeking a HESS & Compliance Specialist to drive health, environment, safety, and security (HESS) performance across the Richmond site by implementing safety programs, ensuring regulatory compliance, and leading audits and investigations.

The role acts as a key subject matter expert, promoting a strong safety culture, managing incident reporting, training, and emergency response, and ensuring alignment with aviation regulations and company standards.

Qualifications

• Understanding of local HESS laws and regulations.
• Train the Trainer qualification and experience.
• Knowledge of TCCA and EASA regulations applicable to Aircraft Maintenance Organizations.
• Professional qualification in aviation is preferred or equivalent education, training and experience.
• Lead Auditor and Incident Investigator qualification and experience is preferred.
• Previous auditing experience, preferred.
• Excellent collaborative skills for human factors analysis and guidance on corrective action.
• Strong technical writing abilities for company policies, standards, processes and work instructions.
• Self-motivated and results-oriented with a focus on keeping personnel safe.
• Ability to make excellent decisions and set appropriate priorities.
• Excellent listening, verbal, and written communication.
• Ability to work in a rapidly evolving and dynamic environment.
• Demonstrated team player with excellent interpersonal skills.
• Strong computer skills.

Responsibilities

• Facilitating monthly HESS inspections and involving key operational personnel when carrying out inspections.
• Assisting in the base/facility HESS indoctrination training for all new staff.
• Arrange HESS meetings as instructed by the accountable executive and/or safety and quality manager.
• Maintaining safety bulletin boards to ensure effective communication of HESS-related performance data, including progress made with HESS objectives.
• Disseminating HESS references and material, as instructed by accountable executive and/or safety and quality manager.
• Leading HESS investigations, as directed.
• Encouraging a proactive reporting culture on HESS related issues.
• Maintaining a current appropriate level of first aid qualification and liaising with other first aiders to ensure first aid kits are maintained and kept in date, including emergency spill response kits.
• Monitoring waste management arrangements to ensure ongoing compliance with waste segregation procedures.
• Keeping abreast of changes in local HESS laws and regulations and ensuring company policies and procedures are aligned with them.
• Fulfilling the role of the HESS subject matter expert in support of the safety and quality manager.
• Developing and revising local HESS standards in coordination with the global HESS standards committee.
• Leading audit activities ensuring they provide effective oversight of maintenance, airworthiness, and third‑party suppliers.
• Supporting the performance of the internal and external audit programs, and safety investigation activity.
• Participating in regular meetings with stakeholders to monitor and review audit and investigation findings.
• Acting as the lead investigator on the identification and collation of factual information, analysis of data (HFACS), issuing safety recommendations and implementation of follow‑up actions for inclusion in the Safety Quality Integrated Database (SQID).
• Supporting and contributing to the coordination, development, implementation and continuous improvement of the emergency response plan.
• Providing support and direction to stakeholders on the reporting of mandatory requirements to appropriate authorities (TCCA, EASA, ANAC, JCAB) within the required timeframes.

Skills

HESS regulations knowledge

Train the Trainer

Aviation regulations knowledge

Auditing experience

Technical writing

Decision making

Communication skills

Collaboration

Adaptability

Teamwork

Computer skills

Self-motivation

Education

Aviation qualification (preferred)

Lead Auditor / Incident Investigator certification (preferred)

Job description

HESS & Compliance Specialist

Location: Richmond, BC

Heli-One Canada is looking for a HESS & Compliance Specialist responsible for driving Health, Environment, Safety, and Security (HESS) performance across the site by implementing safety programs, ensuring regulatory compliance, and leading audits and investigations. The role acts as a key subject matter expert, promoting a strong safety culture, managing incident reporting, training, and emergency response processes, and ensuring alignment with aviation regulations and company standards.

Responsibilities

• Facilitating monthly HESS inspections and involving key operational personnel when carrying out inspections.
• Assisting in the base/facility HESS indoctrination training for all new staff.
• Arrange HESS meetings as instructed by the accountable executive and/or safety and quality manager.
• Maintaining safety bulletin boards to ensure effective communication of HESS-related performance data, including progress made with HESS objectives.
• Disseminating HESS references and material, as instructed by accountable executive and/or safety and quality manager.
• Leading HESS investigations, as directed.
• Encouraging a proactive reporting culture on HESS related issues.
• Maintaining a current appropriate level of first aid qualification and liaising with other first aiders to ensure first aid kits are maintained and kept in date, including emergency spill response kits.
• Monitoring waste management arrangements to ensure ongoing compliance with waste segregation procedures.
• Keeping abreast of changes in local HESS laws and regulations and ensuring company policies and procedures are aligned with them.
• Fulfilling the role of the HESS subject matter expert in support of the safety and quality manager.
• Developing and revising local HESS standards in coordination with the global HESS standards committee.
• Leading audit activities ensuring they provide effective oversight of maintenance, airworthiness, and third‑party suppliers.
• Supporting the performance of the internal and external audit programs, and safety investigation activity.
• Participating in regular meetings with stakeholders to monitor and review audit and investigation findings.
• Acting as the lead investigator on the identification and collation of factual information, analysis of data (HFACS), issuing safety recommendations and implementation of follow‑up actions for inclusion in the Safety Quality Integrated Database (SQID).
• Supporting and contributing to the coordination, development, implementation and continuous improvement of the emergency response plan.
• Providing support and direction to stakeholders on the reporting of mandatory requirements to appropriate authorities (TCCA, EASA, ANAC, JCAB) within the required timeframes.

Qualifications

• Understanding of local HESS laws and regulations.
• Train the Trainer qualification and experience.
• Knowledge of TCCA and EASA regulations applicable to Aircraft Maintenance Organizations.
• Professional qualification in aviation is preferred or equivalent education, training and experience.
• Lead Auditor and Incident Investigator qualification and experience is preferred.
• Previous auditing experience, preferred.
• Excellent collaborative skills for human factors analysis and guidance on corrective action.
• Strong technical writing abilities for company policies, standards, processes and work instructions.
• Self‑motivated and results‑oriented with a focus on keeping personnel safe.
• Ability to make excellent decisions and set appropriate priorities.
• Excellent listening, verbal, and written communication.
• Ability to work in a rapidly evolving and dynamic environment.
• Demonstrated team player with excellent interpersonal skills.
• Strong computer skills.

Working Conditions

• Mostly in an office environment, however working directly with the Heli-One Canada facility workshops and hangars.
• Some travel may be required, so a valid passport is highly recommended.
• Personal Protective Equipment (PPE) is supplied and required in the workplace as posted.

Eligibility

Applicants must have the legal right to work in Canada and meet any clearance requirements relevant to the role.